O7 Alondra

We had a great stay at Hotel Alondra and would happily return. All of the staff were incredibly friendly and welcoming, and everything was so well organised that the whole experience felt effortless and relaxing.
One of the things we loved most was the hotel’s peaceful atmosphere. Despite being there over the bank holiday weekend, it was wonderfully quiet and calm, making it the perfect location.
The staff are highly professional and approachable, and Nils on reception was especially brilliant throughout our stay. His English was excellent, which we really appreciated in what is predominantly a German-speaking resort, and he was always happy to help.
We would highly recommend Hotel Alondra to anyone looking for a friendly, well-run hotel with a wonderfully relaxed atmosphere.

We have just returned from 10 days on a half board basis at the 07 Alondra and on the whole it met our expectations — but didn’t quite make the grade in one or two areas.
The hotel is clean and bright and as others have mentioned it’s in a lovely area for access to the promenade, lovely scenic walks, the beach and the town.
The things that would put us off returning probably outweigh its positives for us though. Although the dining room was very civilised and quiet with well spaced out tables we felt let down by the food itself — especially as previous reviewers have praised it. The variety was definitely lacking — pork, pork and just for a change pork! Literally eight nights out of ten the only potato option on offer was frozen chips (hence the title! ) — no mash, boiled, wedges etc. At all. Also most of the dishes were done with garlic so if you’re not keen it made even choosing pasta, vegetables or fish difficult. The desserts were very mediocre, the options being plain jelly, cheap fluffy mousse put in a large bowl to dip into, the same two flavours of small squares of sugary cake every time, 'fresh' fruit (some of which had decidedly seen better days on some evenings) or the only other choice was tinned fruit. Cheap cuts of meat and all done on a very tight budget by the looks of things. Also, breakfast is only served strictly from 7.45 am so if you have an early flight or trip organised you’ll miss out.

I stayed at this hotel for one week and was left very disappointed. Although the property is advertised as recently renovated, the room I received was far from finished. There were gaps where the baseboards should have been, the bathroom flooded after every shower, the room phone wasn’t connected, there was a constant unpleasant smell, and the fire alarm went off early in the morning without any explanation.
The worst problem was the air conditioning: it leaked so heavily that we ended up with buckets partially filled with water, and the entire floor was soaked. Despite reporting this repeatedly, no real help was provided and the issue was simply ignored.
The service overall was extremely poor. The staff showed little professionalism, dismissed every concern, refused to offer a different room even though availability was visible online, made inappropriate comments, and even threatened to involve the police at one point. The manager also failed to offer any practical solution and later backed out of a promised refund by giving misleading information to Booking. Com.
None of the major issues were addressed during the stay. This hotel does not meet a 3-star standard, and I would not recommend booking it.