I arrived yesterday at this “4 star Hotel” and the disappointment has been tremendous, room on the 3rd floor, the elevator broke down and from what I deduced it takes so long… They won't fix it! Which is an indispensable condition to be able to own the 4 stars. The room without air conditioning! Something inexplicable in a hotel establishment that develops its greatest activity in the summer months. The room … Where to start, gloomy, scarce cleaning, the bathroom accessories are worn from both cleaning them, to the point that the chrome has completely gone and the plastic is seen, the lights are all yellow and very low power that give a rather gloomy look to the apartment. The kitchen of the apartment passes with a scraped 5, the microwave has not seen a rag inside for a long time. Nice views from the window! I was not lucky that they gave me a room with balcony or terrace (I will be 8 nights, so they charge and could have stretched a little) In short, although my visit is for work, I will do everything possible to not stay again is this “4 star Hostel “ Let's see what surprises I have these next nights. Today they have not gone through the room to be cleaned, even today it is not necessary to clean the room (on its website it says daily cleaning). I've warned the reception that there is a light bulb fused and the condition of the shower 3 hours ago… I'm still waiting.
The breakfast included in the room rate is quite simple, lots of ultra-thick pastries and poor quality sausage. Little variety of hot products. Cleaning the restaurant better than I expected. The only thing that did not seem right to me is that the tongs to serve the food were for everyone's use and I did not see anyone changing or cleaning them, in this case very bad with the COVID protocol. I saw a single jar of gel in a corner of a table … and at the entrance. I do not believe that these measures are taken very seriously.
Honestly, the property should seriously consider investing in a major reform, modernization of the apartments and general improvement.
In short, although my visit is for work, I will do everything possible to not stay again is this “4 star Hostel “
Let's see what surprises I have these next nights.
Today they have not gone through the room to be cleaned, even today it is not necessary to clean the room (on its website it says daily cleaning). I've warned the reception that there is a light bulb fused and the condition of the shower 3 hours ago… I'm still waiting.
The breakfast included in the room rate is quite simple, lots of ultra-thick pastries and poor quality sausage. Little variety of hot products. Cleaning the restaurant better than I expected.
The only thing that did not seem right to me is that the tongs to serve the food were for everyone's use and I did not see anyone changing or cleaning them, in this case very bad with the COVID protocol. I saw a single jar of gel in a corner of a table … and at the entrance. I do not believe that these measures are taken very seriously.
Honestly, the property should seriously consider investing in a major reform, modernization of the apartments and general improvement.