Hotel Silvota

Yes, the hotel provides parking located right in front of the building. Guests mention that parking is very easy and plenty of spaces are available, partly thanks to the location in an industrial zone.

Most guests describe the staff as very professional, friendly, and always willing to help, particularly highlighting team members named Silvia and Merce. However, there are a few negative reviews mentioning specific waitresses who were perceived as indifferent or rude. Overall, the staff is characterized as attentive and welcoming, creating a home-like atmosphere.

The hotel offers a buffet breakfast that many describe as very comprehensive, varied, and of good quality. The availability of dedicated gluten-free options is highlighted as a distinct plus. However, there was an isolated incident where guests were mistakenly told breakfast was available at the café when it was actually not.

The on-site restaurant is quite popular, with particular praise for the grill (parrilla) and the affordable daily set menu (around €12–13). Dishes are described as delicious, generous, and well-prepared. The hotel pays special attention to guests with allergies, offering gluten-free and lactose-free options. On the downside, some guests have noted slow service after dishes were served, as well as an isolated case of an expired product being served.

Guests report that the Wi-Fi at the hotel works well and remains stable.

Opinions on comfort are mixed: some guests find the rooms comfortable and spacious, while others complain about very uncomfortable spring mattresses and flat pillows. The carpeting is a particular point of criticism, as it is worn, stained, or triggering allergies in some rooms. Issues with bathroom fixtures have also been mentioned, such as broken bathroom countertops and the use of shower curtains instead of enclosed shower cabins.

The housekeeping staff is described as professional, and the rooms are kept clean. However, some guests have complained about dirty cutlery and plates in the restaurant. Concerns regarding odors and hygiene of the carpeting in older rooms have also been noted.

The heating system received sharp criticism during New Year's events. Guests complained of severe cold in the dining hall and party area, forcing them to dine in their outerwear, while staff reportedly overlooked complaints about the low temperature.

The hotel hosts themed events, such as New Year's Eve parties and dinner dances (e.g., for International Women's Day on March 8th). Feedback on these is mixed: some guests were thrilled with the organization, food, and music, while others were disappointed by the quality of the live band and the lack of indoor heating.

Yes, the hotel is pet-friendly, and no additional fees are charged for staying with pets.