Hotel Basic

Yes, the hotel has its own parking lot, which guests describe as quite spacious. However, some visitors note an illogical use of parking spaces. It is also mentioned that for oversized vehicles, such as a van with a trailer, prior coordination or assistance from staff to find a spot further back in the parking area may be required.

Opinions regarding the staff are divided. Many guests praise the employees for their friendliness, responsiveness, and helpfulness, with the receptionist Silvia being singled out in particular. On the other hand, there are complaints about the rudeness of some staff members, an arrogant attitude, and a reluctance to speak English. There was also a mention of an instance where a receptionist refused to help with a problem with a vending machine, stating that it did not belong to the hotel.

The hotel offers a simple and modest breakfast, costing approximately 6 euros. Some guests find it sufficient for their needs, while others describe it as meager and note the absence of dishes such as fried eggs. There was also a reported case of very dirty cutlery at breakfast.

The majority of guests are extremely dissatisfied with the quality of sleep, describing the mattresses as very old, sagging, or too thin, leading to back pain. The furniture in the rooms is characterized as simple, worn, and poorly maintained, with mentions of broken wardrobe drawers and general dilapidation of the finishes. At the same time, a few isolated reviews describe the beds as comfortable and the rooms as spacious.

Cleanliness has been the primary theme of negative reviews. Guests report dust, cobwebs, fingerprints on doors, dirty floors, and food remnants in drawers. In the bathrooms, mold, fungus on curtains, rust on faucets, and dirt in the corners are noted. Conversely, some visitors found their rooms clean and noted that the bed linens and towels were always fresh.

The climate control system is unstable. Many guests complain about intense heat in the rooms due to malfunctioning air conditioners. Heating issues are also mentioned: some rooms were too cold and lacked extra blankets, while in others, the heating was too strong and the temperature could not be adjusted. The air conditioning in some rooms operates noisily.

Rooms provide a basic set of amenities, including shower gel, although some guests noted the absence of shampoo. There are complaints regarding malfunctioning or completely missing hair dryers in some rooms. The presence of refrigerators is also mentioned, but they are either not working or completely absent in some rooms.

Yes, the hotel accepts guests with dogs. An additional fee of 6 euros is charged for staying with a pet.