Review of Hotel Miramar Barcelona GL 5*

Caterina L.

04/19/2016

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4/10
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My comment is in relation to the SPA. Got me a SPA voucher along with a treatment for my birthday. (not long ago)
It was something of a surprise, so I didn't know where he was.
When we got there, the first surprise was that the Wellness Centre reception there was nobody to attend to customers. We were waiting for over half an hour and that we arrived before the reserved time to go with time. Finally when they appeared they told us that they were late and that we had previously advised that we had the time just because then we had reservation for dinner. So I could only enjoy the treatment and couldn't or stepping on the SPA. The massage was UNFORGETTABLE, I loved it. It's a shame that when you leave, nobody worried about us or they regretted by have not been able to carry out the service in full. A service that we had already paid and in addition was not precisely because of our guilt. But because they were late. In no time we were given any alternative. Do not understand how a Hotel of this level has a Wellness Center without a person who treats customers at the reception of the SPA and they are the same girls that come and go massage were to the only ones we saw.
So, although the massage out of scandal, I not attribute it to a HOTEL service, but to the professionalism of a great masseuse, she if he knew how to do their job.
-by certain additional note: If you are going with your partner in plan SPA, eye, the jacuzzi is in the dressing room… (If Yes, while I was changing was a woman with her partner there in the wardrobe for women) It's something a little strange.

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