Review of Hostal Restaurante Puerta del Alcázar 2*

Alicia M. R.

11/22/2017

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1/10
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Rating of a ABULENSE: NO go! They've changed the service! This was one of the best restaurants to have a steak in the center of avila, or to perform events such as baptisms or communions. They must have changed ownership or management, because I have taken there to some friends, who were expressly to eat the steak, and they recommended us better share one of 1500 Grams. Attached the photo of the Steak. The bone was relatively large, but usually normal; Half of the steak (half Up) is fat, and as you can see, it's not splitting. They didn't put meat knives on us, we had to ask them, and they didn't even bring us all. When we asked to be cut off, they gave us a cutting knife (the ones that are super Thin) and told us that inside in the kitchen they couldn't, that we did. For the steak we charged 55 euros. The steak was noticeable that he had a few days in the restaurant without being able to sell (was past). To top it off, we were charged 1, 80 euros for the final shots, and when a friend asked them for a jug of water, they replied that "in Avila it is forbidden in restaurants to serve tap water" thing that is a lie. When I went to speak with the responsible, I said that is the same waiter who served us, a boy of 25 years, who, since I know the site, I know that is not responsible. At least when I explained the problem treated us as if we wanted to go to the cheapest (i repeat, so we take the most expensive steak, with wine and dessert included). When we went to pay, they didn't take off on our side as if we were going to go without paying. I didn't even answer the "is all the money? A bad deal, and a shame to have led people who are going to visit Avila to a place like This. Neither I nor my family (which is not very little) will be back. It was a place that always recommended to anyone who wanted to go to avila, now I will recommend that they do not come near.