Pensión Aussie II - Self Check-in

Yes, the hotel offers free parking right in front of the entrance. Guests consider this one of the main advantages of the accommodation, as it allows them to avoid the high costs of paid city parking.

Check-in is self-service via an online system (Self Check-in), with access codes sent in response to a message. Reviews regarding the staff are highly mixed: some guests describe the owners (Ignacio and Guillermo) as charming, professional, and very friendly. Others complain of a "terrible" and rude reception, rudeness from a receptionist, and a lack of flexibility in communication. Additionally, one guest reported being charged an extra fee of 20 euros for late check-in, which caused dissatisfaction.

The rooms are equipped with mini-fridges, as well as coffee and tea. In some instances, guests mentioned a thermos with tea bags and sugar available on the landing, as well as daily coffee and tea service, which guests found unusual for this type of accommodation.

Soundproofing is rated as very poor; one guest compared the walls to paper. Neighbors' conversations, flushing toilets, and running showerheads can be heard in the rooms. Additionally, noise from the nearby main road and the operation of automatic blinds can be clearly heard in some rooms.

Opinions on the beds are divided: some guests find them comfortable, while others complain of extreme discomfort and worn-out mattresses in need of replacement. The inconvenience of two single beds pushed together was also noted. The rooms feature automatic electric blinds, which many appreciated. However, there are complaints about excessively small TVs (under 15 inches) and non-functional heaters.

The quality of housekeeping is a subject of debate. Some guests praise the daily cleaning and the cleanliness of the rooms and bathrooms. Others report dirty rooms, lack of towel and linen changes, and instances where bed linen was simply turned inside out. There were reports of insects (6–7 in a room), dust, and dirty glass shower screens.

Some rooms are equipped with fans, which help on hot, sunny days. However, basement rooms suffer from very high humidity and a strong musty smell, leading guests to complain of headaches. Harsh chemical smells (similar to bleach) and an unpleasant odor in the lobby were also mentioned.

Rooms are equipped with a hair dryer, towels, soap, and shower gel. Some rooms also feature a dehumidifier and multiple air fresheners. Large wardrobes are provided for storage.

Yes, the hotel is suitable for guests traveling with dogs. Guests note that it is a great place to stay with a pet, as there is a spacious garden on-site where animals can roam.