La Posada del Pirineo

Guesthouse

Very expensive and little kindness. And no power of self-criticism. Your answers always blame the customer, always. What little kindness is very generous, don't report that I was promised I would have a bowl of water and it was not true, claimed to be the next day, they told me it went up and I'm still waiting. The room with very low light had on a focus cast that wasn't fixed in the two days of my stay. Contracted with the agency for the breakfast included and I had to get strong because we wanted to give. They alleged that the Inn is without breakfast, but if we were paying 14 € per person if we could… Your answer is: that I had to give thanks because I was accepted with, when on your web page and all of the travel Lodge it comes as a ""PET friendly", so thank you nothing, also I paid 25 euros per night for the dog and he was not given even a bowl of water. I had to upload it to my dog in her arms for 48 steps that had the street to the room that I was assigned (my is blind) ; when a customer has complained that he pays a accommodation 4 * and expensive, and besides, you have to walk up lots of stairs, the response of the good people… is that it is an abbey of century Xiv, and of course they are not going to put a lift; I know the pilgrims ' hospital of San Marcos de Leon, it is a national monument of the XV century and has an elevator.

Very unhappy with the treatment received by the receptionist. Call to modify a reservation that was made for two people and I wanted to modify it because we were going to go 3, a marriage and a little girl of 14 months who in principle was not going to come, I half-solved because they left me that you will stay but I had to sleep with us, I had to settle because the money I do not devolvian, ask if you could have breakfast (at the hotel Privilege where is located the reception of the inn, and that is supposed to belong to the same owner) and I replied that I had that book, and when I went to pay the last day I found out that I had gone through the card on the first day without my consent and I was not able to pay in cash which was my intention. Otherwise well although the room was a little dirty from hairs of animals. I have been at other times in tramacastilla and not come back to this hotel.

It seemed like a pleasant stay, very clean, good food, but there is one thing you can not forgive, it is the incredible smell of dung that comes off the receptionist. Also you have to improve the bathrooms because a Spanish shit half endures but as a Russian comes from 2 ' 10 breaks it, and finally the wizard with smile of naughty I think he has never fucked, is go to order a coffee or while you bring it shit alive, do not see the sops that is pulled, apart from synergy are also those that are noticeable in the environment. Thank you very much for your attention and until the next.