Review of Playacartaya Aquapark & Spa Hotel 4*

Beby B.

09/28/2015

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6/10
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Weekend at playacartaya. — Stay: last week of September. Rent standard with half board. The room we were given was very spacious, with side sea view, very nice terrace and the bathroom large and distributed in compartments. Only one elevator for so many rooms that should be a test of patience in high season. The hotel pool is small and sun beds are spread throughout the garden, some very close to the pool area. The nice staff. The restaurant, a chaos, they ran out of dishes in a meal and had to wait, the waiter took our card after to serve us drinks without us the drinks, we had to wait more than half an hour we handed over the card and the glass upon request and while you wait patiently eating without being able to drink or pasting sips of the bottle, when he gave us the card without give receipt any one of the drinks and apologized which we understood. To make the output it turned out that in that meal we had aimed for two times drinks that we don't belong, one of them cancelled the same day, without the occurrence of our own. What we know to the pay out, saying the drinks correct that we had consumed, along with a description of the waiter who greeted us and then at the reception were devoted to checking all the receipts of beverages from the previous day, one-to-one, despite the fact that we told them that they had not left us a receipt, later called the manager of the restaurant finally after being in reception, and given the explanations, he returned to the restaurant to find the receipt non-existent. After a forty minute wait which delayed our departure, we paid nearly 6 euros of difference and asked for apology. The humorous topic is that it was only 15 days that they will pay almost 1500 euros in a hotel of the same chain, Plachapricho in Roquetas de Mar for five nights in a suite with all inclusive. These details bother you and for us to devalue the opinion of the string, if we'd known what it cost point almost 6 euros which didn't come, we would have paid without complaint and we had not lost 40 minutes of output.

Nightly rates from $150

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