Отель Сочи

Hotel

Policies of Отель Сочи

• Check-In:

  15:00

• Check-Out:

  12:00

• Accepted Credit Card Payments:

  Visa, Maestro, China UnionPay, Mastercard, Cash

• Information about the type of meals included in the price is indicated in the rate details.

  Deposit is required. Cost: 5,000.00 RUB per guest per stay.

  Russian citizens must have an original Russian passport upon arrival.

  The front desk is not open around the clock. In case of arrival after 08:00 PM, it is necessary to notify the hotel in advance and receive instructions for check-in.

  Contact details can be found in the booking confirmation.

  If guests stay per day, no city tax is charged.

  In rooms with bathroom on the floor, the guest pays a security deposit in the amount of RUB 1000.00 in cash or by credit card.

  When staying in rooms of the highest category (studios, apartments), the guest pays a security payment (security deposit) in the amount of RUB 5000.00 in cash or by bank card.

  Upon departure, the Guest is obliged to hand over the number to the maid on duty or to the reception service administrator. After the room is accepted, the security payment (security deposit) is returned to the guest in the same way as it was accepted. If damage is detected during the delivery of the room, the administration of the hotel complex decides to offset the entire amount of the security payment (security deposit) or part of it against the payment of damage.

  Foreign nationals are required to present their passport and migration card upon arrival.

  Please note that Russian citizens are required to present their national passport upon check-in. When placing children under the age of 14 inclusive, their birth certificates must be provided. Guests under the age of 18 must have written consent from one of their parents to stay at the hotel.

  Check-in with pets is possible in rooms of the highest category (studios, apartments), strictly by prior agreement with the administration of the hotel complex upon presentation of a veterinary passport with valid vaccination marks. Additionally, an amount equal to 0.5 of the cost of a night's stay in the room is paid. The hotel does not provide pet care facilities. The responsibility for pets lies with their owners.

  Pets are not allowed in rooms of the fifth category (with shared facilities on the floor).

  Baby cots are available upon request. Guests must contact the hotel in advance.

  Only one child under 7 years old can be accommodated free of charge in all rooms without extra bed. At the same time, meals and additional services are paid separately.

  Early check-in and late check-out are available by prior arrangement and at an additional cost.

  Mir bank cards are accepted for payment.

  After booking a room at a rate payable at the hotel, the hotel will provide guests with detailed payment instructions, including a link to a secure payment platform.

  All special requests are subject to availability and additional charges may apply.

  Russian citizens must have an original Russian passport upon arrival. The front desk is not open around the clock. In case of arrival after 08:00 PM, it is necessary to notify the hotel in advance and receive instructions for check-in. Contact details can be found in the booking confirmation. If guests stay per day, no city tax is charged. In rooms with bathroom on the floor, the guest pays a security deposit in the amount of RUB 1000.00 in cash or by credit card. When staying in rooms of the highest category (studios, apartments), the guest pays a security payment (security deposit) in the amount of RUB 5000.00 in cash or by bank card. Upon departure, the Guest is obliged to hand over the number to the maid on duty or to the reception service administrator. After the room is accepted, the security payment (security deposit) is returned to the guest in the same way as it was accepted. If damage is detected during the delivery of the room, the administration of the hotel complex decides to offset the entire amount of the security payment (security deposit) or part of it against the payment of damage. Foreign nationals are required to present their passport and migration card upon arrival. Please note that Russian citizens are required to present their national passport upon check-in. When placing children under the age of 14 inclusive, their birth certificates must be provided. Guests under the age of 18 must have written consent from one of their parents to stay at the hotel. Check-in with pets is possible in rooms of the highest category (studios, apartments), strictly by prior agreement with the administration of the hotel complex upon presentation of a veterinary passport with valid vaccination marks. Additionally, an amount equal to 0.5 of the cost of a night's stay in the room is paid. The hotel does not provide pet care facilities. The responsibility for pets lies with their owners. Pets are not allowed in rooms of the fifth category (with shared facilities on the floor). Baby cots are available upon request. Guests must contact the hotel in advance. Only one child under 7 years old can be accommodated free of charge in all rooms without extra bed. At the same time, meals and additional services are paid separately. Early check-in and late check-out are available by prior arrangement and at an additional cost. Mir bank cards are accepted for payment. After booking a room at a rate payable at the hotel, the hotel will provide guests with detailed payment instructions, including a link to a secure payment platform. All special requests are subject to availability and additional charges may apply.