AmbientHouse Lux Kurskaya Hotel

The company is getting worse and worse every year.

Problems are not solved. Robots and managers give answers similar to a directory with a long table of contents. Appeals to managers that I cannot connect (as an example) the autopayment service, which the bank itself recommends to me and ask me to call back, remain with answers in the form of global reference books. It's nonsense.

The money was paid, the connection was not provided. For several days there has been no connection, it is not possible to get through.

They steal money for roaming, impose services. For 20 years I carried my money to them, but even my angelic patience came to an end.

The most brazen and disgusting company. Without providing the service. Business processes are all being reduced to nothing.

MTS! Do you have a conscience? The third day of communication (not only inet, but COMMUNICATION IN GENERAL) dotted! Arises and disappears in random mode! The "support" bot is terribly fun that it also doesn't work well when there is no inet, really haha! In the "technical support" the third (! ) day to get through is unrealistic, twenty minutes listen to stupid music, going about their business, and then "to get through failed"! What do we pay money for?! For this imitation service?

Good evening.
27.06. In 2021, an application was written in the office on Skhodnenskaya for a refund in connection with the termination of the contract with your company.
8 days have passed, so far the funds have not been transferred to the specified current account and card.
Inform the term of transfer of funds, if the number has long been transferred from you to another operator.
In the absence of an answer, you will have to contact higher authorities on the issue of misuse of my funds by your company.

They steal money and are not to blame for anything! When asked about the check for allegedly buying from them, I would like to know what was bought — they can not report! Don't know? If not the scammers themselves, then fraud is actively encouraged! Operators do not know anything and are not responsible for anything! Disgusting company and service!

Fix the internet speed where the internet speeds.

Worst online store of all. Salons are even worse. I want to issue a refund, but I do not want to communicate with specific employees-gopniks. Why can't I check in another salon?!

I, Shilov Alexander, 17.01.2021 applied to the salon MTS (Astrakhan, shopping center "Three cats") with the aim of making payment (payment of the loan) through the cash register. However, experts Osipov Sergey and Andreyev Mikhail refused me, justifying that from 01.01.2021 the mandatory requirement of mts bank is the registration of a card for 300 rubles, through which you need to make payments. I called mts bank in order to clarify the information received from the above persons, but on the MTS bank hotline I was told that the salon specialists misinformed me and there is no such requirement and I can still pay the loan through the cash register. Then I called the specialists on the hotline to mts company and in the presence of sellers the operator answered me the same as in MTS bank. After that, both specialists just went into the utility room, not wanting to communicate with me any further. However, when I did demand to go out specialists in the hall I was told that the system technical failure and serve me will not, respectively, the payment was not made.
18.01.2021 I applied to another salon MTS (Astrakhan, shopping center "Fair") with the aim of making payment (payment of the loan) through the cash register. However, the seller Ikhsanova Karina refused me, saying that payments through the cash register are not accepted due to a technical failure and I need to issue a card for 300 rubles and through it in the future to make payments.

Today I tried to issue the phone in installments through the online store. The bank confirmed everything, but having arrived at the place (SPB, Balkan Square 5) two employees began to impose additional insurance at the same time referred to the fact that this is a new condition of the bank. On the phone, the bank employee denied it. When the lies of the salon staff opened, the girls Anastasia Skotinisina (I can make a mistake) and the second girl referred to the failures of the program. Further fun: After 40 minutes of waiting, it turned out that I could not sell the phone, as there was a double booking. Bottom line: the employees of the salon offered to wait 6 hours, and the employee of the online store Daniel fully confirms that the managers of the salon do everything correctly (previously he also confirmed the updated condition of the bank with the imposition of services). It seems that everything that happens is a policy of deception by the company, not by the employees of the communication salons, as the reaction to previous complaints is zero. Tip one: "Listen carefully to what you are trying to sell or sniff and not be fooled" Tip two: "If the deception of buyers is not the policy of MTS, it is better to change all the employees of this salon, as such actions can not pass by the senior store" Special attention — Anastasia Skotinisina (could make a mistake in the last name)

Simply disgusting and outrageous attitude of MTS to its CORPORATE clients! No one knows anything, the answers are of the same type and not to the point, it is impossible to achieve anything!
All in all, a complete failure!
I demand an adequate response!