Baykal 21

The place is wonderful, the houses, the food. Of the minuses: the blanket is small in size for a large bed, there is no refrigerator in the room. Screaming drunks at night, if there was some kind of event, we caught a wedding. There is little light in the house, even dark during the day, some lamps should be added. The seams in the bathroom are already moldy. And the biggest minus is the service: the staff lacks banal friendliness, rude, unprofessional communication.

Our family had dinner at the restaurant on 06/28/22. We had children 1.5 and 4 years old with us. The children were hungry, they waited a long time for French fries for the children, in the end they told us that they did not order this dish, they brought it later. My 1.5 year old granddaughter dropped a plate of these potatoes. We were billed 1000₽ for the plate! And dinner for 3 adults and 2 children cost 4700₽. Moreover, when I asked for a price list for dishes, certified by the manager, there was none! And in the receipt they indicated 1000 rubles for the price of the plate, as was the wish of the guests at the bar, although we didn’t order anything from the bar! This is a violation of the Consumer Rights Law, in terms of the lack of information (the price tag for the dishes must be attached to the menu) and deception of consumers, because. The price of the plate is arbitrary and incorrectly indicated on the receipt. Be careful, you can be deceived in a restaurant! I reserve the right to file a complaint with higher authorities!

We vacationed with friends in the summer in this park hotel, I have never seen a more terrible attitude towards guests! Horrible manager and administrator who are not trained in etiquette and do not understand what a normal conversation is.
The rooms are all in terrible condition, the sink is clogged, there are stains all over the sofa, the curtains are stained with wine, I’m not talking about the carpet! The temperature in the rooms is simply unreal, in one room it is hot and impossible to breathe, in the other it is cold, how is that even?
If the employees and the manager think that they can communicate with their guests this way, I feel very sorry for them! I hope no one else will go to this place, there are a lot of disappointed people!

Not a bad place for a family holiday or a group holiday (for example, celebrating a birthday or wedding. There are outdoor gazebos with barbecues, several parking lots, a restaurant, separate houses for accommodation, and houses with rooms of different price categories from 5 to 15 thousand. Day. Everything is clean, the service is good. Internet reception in the territory is poor (E) with a fairly large concentration of people on weekends, there is enough space, not crowded. We celebrated a birthday the other day with a group of 30 family members, us and children from 10. Up to 3 years old, and everyone had a comfortable stay. We wish you a pleasant stay. The only caveat with the transfer is that a taxi from the city costs 400 rubles in general, it’s not expensive, but the taxi back in the evening took almost an hour, the prices in the restaurant were also higher than average, while we were waiting for the taxi we drank a lot. Bottles of beer (400 rubles per piece) 1600). Otherwise I liked everything.