Ezdan Residence

Guest opinions are divided. Many praise the staff for their hospitality, friendliness, and professionalism, specifically highlighting housekeepers Rumesh and Nathasha, as well as receptionist Salma and staff member Rakib. However, there are complaints regarding the unprofessionalism and unfriendliness of the reception staff, as well as lengthy check-in times—in one instance, the process took 45 minutes.

Breakfast at the hotel is generally rated positively: guests describe it as delicious, fresh, and varied, highlighting the buffet format. Some guests compared the flavors to the traditional cuisine of Tajikistan. At the same time, some reviews mention limited food in the dining area and the lack of a coffee machine, while restaurant service quality varies across different towers.

The condition of the rooms receives mixed reviews. Some guests describe them as spacious, clean, and modern, offering excellent views of Doha. Others describe the rooms as "run-down," dirty, and outdated, complaining about worn-out furniture and dust. There were also complaints about uncomfortable mattresses with noticeable springs.

Housekeeping quality varies significantly depending on the building. In Tower 4, guests note impeccable cleanliness and daily housekeeping. In Tower 1, by contrast, cleaning is reportedly provided only twice a week. Some reviews mention serious hygiene issues, including dust, leftover food under the bed, and even cockroaches and insects in the rooms.

The rooms feature large wardrobes, irons, hairdryers, and an ample number of hangers. Certain categories (senior rooms) include a stovetop, oven, and washing machine, allowing for self-catering. Capsule coffee machines are installed in select rooms. However, there were complaints regarding the lack of kettles, mugs, glasses, and complimentary drinking water in certain towers.

The hotel features a swimming pool and a fitness center. However, the gym is described as very dated and overcrowded. A guest also noted an unusual management policy: teenagers are officially prohibited from entering the gym, but exceptions are made for those who personally know the manager.

The hotel offers laundry services, which are described as affordable and completed punctually. Room service is also available, with many guests praising it as prompt and professional.