Martinhal Lisbon Chiado

Hotel

Went to the restaurant. Nice food, lovely place to sit and eat. Would be good for families with kids. Understated quality at a fair price.

Great place to stay! Very central, friendly and helpful staff, very good breakfasts. I would have given 5 stars except that I’d booked a room with a king size bed but it turns out none of the rooms there have king beds.

A wonderful place to stay in central Lisbon! The staff are delightful, friendly, and helpful. The room was spotless, modern, and cozy – I didn’t want to leave. Lovely complimentary breakfast. Street was a bit loud at night, but that’s due to the central location. Would absolutely stay again.

Wonderful rooms. Great location with all amenities to prepare meals as well as do your own laundry.

This hotel is absolutely fantastic! I have traveled the world and this one is one of my favorites! Don't hesitate!

Boutique hotel in unbeatable location. Frendly and helpful stuff. Nice decor.

It's not a top ratio just because it's a family hotel. That's their business, nothing against. Fabulous hotel in Lisbon City centre. Incredible, beautiful and big rooms. Large variety of amenities for children. Restaurant it's not good… average food, highly priced. Better to stay in Hotel and eat outside, plenty of offer In restaurants.

The restaurant/cafe is a wonderful place to take you children. There is a table on the back and some toys where the children can make drawings and play safely and a small car on the front for them to play. Employees are very attentive with the children and prices reasonable taking in account the space.

Popped in for breakfast as the inside and outside looked clean, tidy and inviting. What a let down. I asked for poached egg as advertised and that’s exactly what I got — 1 poached egg which looked more like scrambled on a plate. My friend asked for toast and got a roll halfed with butter already on and a pot of jam — €1.20 for the butter and another €1.20 for the jam! Very expensive for not a lot and average service. Might have caught them on a bad day however in the hospitality industry they seriously need to improve the service and how they present it.

Nice place to eat some tapas and drink a good wine from JMF.

Perfect place to see the Lisbon city center. Very modern. Clean. Nice comfy beds. Uber in and out (parking doesn’t exist in the city center) Friendly staff is very organized. They have walking maps of all the different neighborhoods and tons of recommendations.

Fantastic stay with a family of four. Highly recommend.

Nice cafe. Immaculately clean. The classic old bmw bubble car is a treat for children to climb into and pretend they are driving. Real towels and flowers in the loos.

Wonderful boutique hotel in a trendy area of Lisbon. Room very well presented and well decorated and maintained. Staff very welcoming, friendly and helpful. Definitely going back when we can.

Butique hotel in the historical part of Lisbon.

Just very good for those with kids.

Upscale family hotel centrally located with friendly staff. Highly recommended if you have kids…

Site almost brand new! The staff were extremely friendly and helpful. The luxury apartments. The location is spectacular (in the Chiado, but quiet street). It has a small parking lot. We!

Verry quiet and nice place.

Lovely! Absolutely lovely hotel! Freshly renovated and very clean, no smells. Quiet and comfortable. And the bed. Mmmm! Amazingly soft pillows, nice wide blankets in natural fibre, sheets felt real cotton (I did not check, though) and a good mattress. All in all — a very good night's sleep. I also loved that they bring a breakfast tray to your door, so you do not have to get dressed before breakfast :-) And the coffemaker and kettle are in your room. Thank you! If I ever come back this is where I will stay!

Bottom line up front: All hotels  (not just family ones) should emulate the service, prefessionalism, and style of Martinhal Chiado Family Suites Hotel. Even prior to my family's arrival the concierge team was responsive and helpful with questions about our stay and the area via email. Upon arrival Paulo greeted us at the door and a kid club team member gave us a tour of the kid and baby club. The kid club has toys, a projector with large screen, & a crafts section. The baby club has toys, large bean bags, a tent, and a peaceful ambiance. The hotel is minutes walk from the river and serene lapping waves and the hustle of the Chiado shopping area, but perfectly set away from heavy foot traffic.   Victor gave us a tour of the hotel explaining the security in place and showed us our single room deluxe suite. This room had all the bells and whistle from a stocked kitchenette, a washer/dryer combo machine, bunk beds in a living room with child safe furniture, a crib/playpen we requested and even potty seats and chairs with a stool in the bathroom (I didn't even think of that necessity myself). My 3 yr old son was the only child in the kids club for 3 days because we stayed during mid-low season and he loved it. He didn't want to leave each time we came to pick him up and he always had some type of craft he had done that day. The team were the kindest people and I can not say enough great things about them but specifically Bruna was the light of the childcare team.

Great tunes, genuine staff, tasty food, nice interior, cool car indoors, not too pricey.