Hotel Maria del Rocio

Hotel

The hotel very nice and modern, the clean rooms and the quartermaster staff very friendly and cordial, what I did not like was the attention when paying and the faces they make when you ask for an invoice, a service is being paid and it seems that they do not want to give it, we were about to tell him that we did not want anything but it was more tiredness than the desire to fight with those people, No reform the hotel just for that, as a recommendation they should put telephone for the reception and maybe a restaurant at the top, honestly the facilities were good but could improve even more, if we hear a rooster in the early morning and a dog also waking you up in the morning 😅

Terrible service, I made a reservation 20 days before and when I arrived they had no idea and they looked for the detail there I lost half an hour, they wanted me to pay them in cash when they had already charged me by card, the hotel without light and it took me a long time to return, elevator does not work, the climate of the room did not work, and they receptionists terrible service because it stops that they are doing you a favor and treat you badly, I really do not recommend this hotel at all, if you have another better option…

We had an emergency and decided to enter the hotel at 2 am.
$700 x a few hours literally
Weather cools too much and the temperature is not regulated at all
There is no free-to-air cable television and TV difficult to understand and program
DO NOT HAVE A BITELLA OF WATER for guests can not be
They don't have a restaurant or machines to buy at least soft drinks or anything.
👎 👎 👎 👎 👎
They don't have a phone to communicate to reception (that I think is terrible tmb)
The vdd the only thing salvageable is that this new
And the alberquita is not bad and the
QUARTERMASTER staff (nothing more) very friendly others or front desk as they do you the favor
Ah! And they do not give you a blanket they give you a "blanket" that you do not even know the case
I better not talk about the scandal they make and a rooster that at 4 am begins to give can
They honestly have many areas of opportunity.

Very attentive staff and good 🌟 service.

I recommend it 100 percent room nice new big clean the pool nice with a panoramic view the excellent staff starting with the reception the young César very friendly and two blocks from the beach d plaza acuario restaurant and everything around it highly recommended 👌👌👌

The facilities are excellent, a quiet place to rest, the staff very friendly starting with the reception, the pool is nice and the rooms spacious, I recommend it 100%

Very quiet the hotel to rest, the hubicacion very well, the room very comfortable, the pool very nice, and the very attentive staff I recommend it to the.

The hotel is practically new very well the facilities, the rooms very spacious, the staff is very friendly, it is very close to the beach, only has one problem the mattresses are extremely hard!

Beautiful facilities, very clean, magnificent location near the beach, excellent treatment of the staff, definitely recommended, making plans already for the holidays of 2021 again here with you.

Very nice hotel very clean rooms the very nice guest. Except the very rude morning gentleman treated my family very badly, too bad that the hotel has those kind of uns professional people. It's too bad that such a beautiful hotel has such employees apart I didn't want to give its name the gentleman makes the hotel look bad being that the other employees are very attentive.

Excellent service, super friendly staff, spacious and super clean rooms, super close to the beach area, I recommend it mega.

Excellent service. Nice facilities.
Excellent location.