Review of Sandos Caracol Eco Resort 4*

Excellent Hotel. Very nice site. Staff very friendly, helpful, to the customer's worries. We had taken an eco room, but we were upgraded for free to a suite with Jacuzzi due to lack of room in eco. The room is very good, they are imitation house in the middle of nature with several room inside. In the room there is a mini bar, with beer, and liqueurs, filled every day. We also have a room temperature water machine, but I advise against the use, because I in my case I was sick. The room are very little soundproof, often hear children screaming outside, or neighbors in the rooms next door, so sleep with plugs if the noise is inconvenient, it is absolutely necessary to avoid everything that is water, meat ground or raw, etc. The restaurants type buffet, it remains to be desired. The food is served cold, with a taste a little bland. The best is the Italian buffet, it is at this place that the food is the best, especially at lunch. As for a la carte restaurants, the food is very good, very nice plate presentation, very helpful server, and this, for all the restaurant we have tried (all except vegetarian). As for the bars, if you tip, you will have a very generous amount of alcohol in all your glasses. All inclusive this is great. For the beach, although the view is superb, the space very well laid out with deckchairs, both in the shade and in the sun, the sea is difficult to bathe because there are a lot of rocks inside, and lots of waves at times. I advise you to accept the visit to Tulum which you will probably propose, this is the 7th most beautiful beach in the world, and I confirm, it is very beautiful. The pools are nice too, but we had a preference for the "chill Out Pool" which is more relaxing (fewer people and children), with shade. The spa is fine, but it closes a little early at 8pm, which makes the evening visit difficult if you go to a la carte restaurant. Very little hot bath, often full, but very large space in the cold bath. We would have preferred the opposite. On the site you can snorkel, which is great. Many of the species live in freedom all over the site (like Racoon, bird-style crow, monkey, cat, etc. ), but little disturbing. Souvenir shop Having a large selection of items, both dress, alcohol or souvenir miscellaneous, but a bit expensive, I suggest you go shopping in town or it will be more affordable, and negotiable.