Review of Grand Riviera Princess 4*

My experience has been dire as we arrived and were allocated a room near the mangroves and had a smell of moisture, silt, rotten etc Q was impossible to sleep, we commented and said Q were the conduits were going to clean Q and did not, we asked for room change and we got a Q Olia equal or worse we qujamos and after about 20 verbal complaints and a written q did not want to seal us only made photocopy we put a dehumidifier that was expantoso the noise Q towards, we returned to claim and send us Ron at 12h at night in the same building to the third and smoking area that olia equal or worse q the previous, we asked to speak with the superior and it was impossible, at 2h p. M They moved us to another, and so until Q we got Q our agency get in touch and We solved it by changing the Yucatan Platinium Q at least the room does not smell bad, but we lost in the Deluxe had a whirlpool tub and this is small and normal, but today Q is the last day we have not made the room, we have said at 18 H, because we have not been and we were only towels and amaties, so a horrible experience we have been with the suitcase making it and undoing it three days, otherwise the deal in this hotel by excellent reception, in both hotels good treatment of the staff in general, the excellent food in buffet, in the waves and rodeo, as in the other you take the tomato, cucumber, frozen sausages etc, here the bad q if you spend a minute of mealtime you get to eat Snack because the pick up fast Mind and do not let you take anything from the buffet, the beaches of this rocky hotel and the Great Riviera very dirty, well I summarized a lot my bad experience. So long waiting for this trip, to have spent so in the first three days and the last with the trash to the top. I do not recommend the first for anything or catching the Platinium deluxe that we had.