Review of Now Emerald Cancun 4*

First time staying in Cancun. We stayed at Grand Oasis Sens. I came across all these reviews after booking, and I was so nervous before our vacation — — but I'm glad we went anyway, because we LOVED it! Upon arrival our bags were taken to our room, champagne was poured as soon as we walked in, and we started check in right away, 10 minutes total. Yes, no AC in the lobby area but doors are mostly open so you get the ocean breeze. (Besides, how much time do you spend in the lobby? Who cares? There's AC everywhere else) Room was very clean, cold AC, fully stocked bar beer, wine, champagne with snacks daily, clean towels, spectacular ocean view. Concierge provides information on restaurants. Good food, our favorite was moonlight and the breakfast buffet. Went to Kinky bar 2 nights in a row, great live entertainment. Saw the sea turtles lay eggs on the beach from the pool deck (incredible! ) Awesome pool parties, the alcohol is definitely flowing! We had excursions planned during the day, both picked us up at the hotel, since it's located in the hotel zone that made it very convenient. When it was time to leave, check out took less than 5 minutes. There was a transport shuttle already waiting at the front, and took us straight to the airport $25, it was seamless. The entire staff was incredibly helpful and accommodating… I felt compelled to leave a review after our stay because as I mentioned earlier, before coming we considered booking elsewhere after reading all of the previous reviews. Take everything you read with a grain of salt. I cannot say enough great things about this resort though. We will definitely be coming back and bringing a group of friends with us next time. Thank you Oasis Sens for a great first time Cancun experience!