Moon Palace Cancun Moon Palace Cancun - All Inclusive
Resort

Photos and descriptions provided by a third party, may contain errors or inaccuracies and not checked by service.
Average rating by guests Moon Palace Cancun: 7.2/10 Good
Reviews 3
Free Wi-Fi

Availability

Online Reservation:

Available Rooms

Room booked 10 times today.

The hot tub is a top feature of this double room. The spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath.

WiFi is available in public areas and is free of charge.

Beds: 1 extra-large double bed (181-210 cm wide) or 2 double beds (131-150 cm wide).

Room Facilities: Towels, Bathrobe, Hand sanitiser, Wardrobe or closet, Satellite channels, Wake-up service, Free toiletries, Iron, Spa bath, Hot tub, Toilet, Minibar, Bath or shower, Ironing facilities, Balcony, View, Private bathroom, Linen, TV, Bath, Cable channels, Hairdryer, Safety deposit box, Toilet paper, Radio, Coffee machine, Wake up service/Alarm clock, Shower, Telephone, Alarm clock, Flat-screen TV, Sea view, Desk, Slippers, Tea/Coffee maker, Air conditioning.

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Honeymoon

Max. guests: 2

Room booked 4 times today.

This double room's standout feature is the hot tub. The spacious double room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.

WiFi is available in public areas and is free of charge.

Beds: 1 extra-large double bed (181-210 cm wide).

Room Facilities: Slippers, Tea/Coffee maker, Desk, Air conditioning, Sea view, Flat-screen TV, Telephone, Alarm clock, Toilet paper, Coffee machine, Radio, Wake up service/Alarm clock, Shower, Bath, Cable channels, Hairdryer, Safety deposit box, Toilet, Minibar, Bath or shower, Ironing facilities, View, Private bathroom, Balcony, Linen, TV, Spa bath, Hot tub, Wake-up service, Free toiletries, Iron, Towels, Wardrobe or closet, Hand sanitiser, Satellite channels, Bathrobe.

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Room booked 2 times today.

The hot tub is a top feature of this double room. The spacious double room features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a bath.

WiFi is available in public areas and is free of charge.

Beds: 1 extra-large double bed (181-210 cm wide) or 2 double beds (131-150 cm wide).

Room Facilities: Slippers, Desk, Tea/Coffee maker, Air conditioning, Telephone, Alarm clock, Flat-screen TV, Garden view, Radio, Coffee machine, Shower, Wake up service/Alarm clock, Toilet paper, Hairdryer, Bath, Cable channels, Safety deposit box, Bath or shower, Toilet, Minibar, View, Private bathroom, Balcony, Linen, TV, Ironing facilities, Spa bath, Hot tub, Iron, Wake-up service, Free toiletries, Towels, Bathrobe, Satellite channels, Hand sanitiser, Wardrobe or closet.

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Moon Palace Cancun - All Inclusive is set in Cancun, steps from the beach and rooms include a 2-person spa bath. It features a full-service spa and a 27-hole golf course designed by Jack Nicklaus. Every room includes a flat-screen satellite TV. All rooms offer a minibar, a liquor dispenser and a private balcony. Moon Palace Cancun - All Inclusive boasts 7 lagoon-style outdoor pools. It also features two state-of-the-art gyms and a children’s pool. Guests also enjoy a wave simulator. Beauty treatments and a spa are on-site. On-site car rental services and is provided for guests at Moon Palace Cancun - All Inclusive to explore the area. Shops, restaurants and entertainment are nearby. Guests at Moon Palace Cancun - All Inclusive can dine at any of the 16 different restaurants and 12 bars, and 24-hour room service is available. At the property you will also find the Noir disco club, the Wired lounge arcade, bars and 2 children's play areas. Guests have free access to the Moon Palace Cancun - All Inclusive's sister hotels in Cancún, Cozumel, Playa del Carmen, except Le Blanc and The Grand at Moon Palace.

Phone: +52 998 881 6000

Address: Carretera Cancun-Chetumal Km 340, 77500 Cancún, Mexico

Number of rooms: 1116

Cancún
04 May, Saturday
Day +88°F , Tonight +79°F
Sunny, no precipitation
Wind: east, 11 mph

Reviews of Moon Palace Cancun 5*

Missey B. H.

05/09/2023

Respond
8/10

We were there for Hootie Fest and had a blast. The room was nice and we had an awesome ocean view. All of the restaurants we tried were good as well as all of the drinks at the bars. We will be back.

Samantha L.

05/04/2023

Respond
8/10

Nice resorts and very friendly staff. Highly recommended.

Billandchristine B.

04/22/2023

Respond
4/10

Don’t mess up your reservations at Moon palace. They want to charge you $1750 for a night. Horrible customer service and what a nightmare. No help to find other accommodations.

Facilities

  • Business center
  • Car rental
  • Tour assistance
  • Currency exchange
  • Iron
  • Air conditioning
  • Non-smoking rooms
  • Dry-cleaning
  • Family room
  • Laundry
  • Accessibility features
  • Beach
  • Elevator/lift
  • Wake up service/Alarm clock
  • Ironing service
  • Shuttle service
  • ATM/cash machine on site
  • Fax/photocopying
  • Meeting/banquet facilities
  • Room service
  • Outdoor furniture
  • Picnic area
  • Smoking areas
  • Barber/beauty shop
  • Private beach area
  • 24-hour front desk
  • Iron and board
  • Trouser press
  • Chapel/shrine
  • Non-smoking throughout
  • Airport transportation
  • Terrace
  • Daily housekeeping
  • Sun Deck
  • Wake-up service
  • Luggage storage
  • Concierge services
  • Garden

Internet

  • WiFi is available in all areas and is free of charge

Room Amenities

  • Wardrobe or closet
  • Alarm clock
  • Coffeemaker
  • Desk
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Linen

Food & Drink

  • Tea/Coffee maker

Activities

  • Bike rental
  • Live sport events
  • Live music/performance
  • Tour or class about local culture
  • Happy hour
  • Bike tours
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
  • Nightclub/DJ
  • Entertainment staff
  • Mini golf
  • Snorkelling
  • Diving
  • Cycling
  • Windsurfing
  • Table tennis
  • Billiards
  • Children's playground
  • Playroom
  • Hot tub
  • Golf course
  • Tennis court
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services

Swimming Pool

  • Pool 1 (outdoor): Open all year, All ages welcome, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas
  • Pool 2 (outdoor (kids)): Open all year, Suitable for kids, Water slide, Pool/beach towels, Sun umbrellas
  • Pool 3 (outdoor): Open all year, All ages welcome, Pool/beach towels, Sun umbrellas

Wellness

  • Children swimming pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Yoga classes
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Open-air bath
  • Hammam
  • Hot tub/jacuzzi
  • Spa and wellness centre
  • Solarium
  • Fitness facilities
  • Sauna

Languages Spoken

  • English
  • Spanish
  • French
  • Portuguese
  • Russian

Policies of Moon Palace Cancun

  • Check-In:

    From 15:00

  • Check-Out:

    Until 12:00  

  • Accepted Credit Card Payments:

    Mastercard, Visa, American Express

  • If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Otherwise, the deposit may be charged upon check-in.
    Please note that shuttle service between sister properties of Palace resort is not included.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    There is no age requirement for check-in

Moon Palace Cancun on map

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