sunsteps casa holbox

Policies of sunsteps casa holbox

• Check-In:

  15:00

• Check-Out:

  11:30

• Accepted Credit Card Payments:

  Cash

• Information about the type of meals included in the price is indicated in the rate details.

  As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 $ per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

  • Pool access available from 8:30 AM to 8:00 PM.
  • Guests under 19 years old are not permitted at this adults-only property.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

  You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: MX$ 3000 per stay (for stays between 1 December - 1 February)
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

  We have included all charges provided to us by the property.

  • Late check-in fee for check-in between 9:30 PM and midnight

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.