Hotel del Alba Inn & Suites

The hotel has its own private parking, which is described as quite spacious. Guests note that the parking area is always monitored by security, ensuring the safety of the vehicles.

Opinions regarding the staff are divided. Many guests describe the employees as very kind, attentive, and efficient, noting that they make guests feel at home. On the other hand, there are complaints about unfriendly reception and the ignoring of complaints regarding unpleasant odors in the rooms. It is also mentioned that guests must contact the reception to obtain an iron or a hair dryer.

The hotel offers a free buffet breakfast, which many guests describe as tasty, hearty, and varied. Some note that the selection of dishes is very respectable even for the budget segment. However, there are critical reviews: one guest noticed that the buffet menu remains unchanged for several days, and fruit is served in disposable cups, which differs from the promotional photographs.

The quality of the internet has drawn serious criticism from guests. Reports indicate very low speeds and an unstable connection that is extremely slow even in the lobby. Some visitors claim that the internet did not work at all throughout their stay, making it unsuitable for work tasks or studying.

The rooms are described as very spacious, with comfortable beds and high-quality pillows. However, the condition of the finishes is inconsistent: some guests are satisfied with the updated interior, while others complain about outdated rooms with cracked paint, old blankets, and even food residue on the floor. In some rooms, design issues were noted, causing shower water to leak outside the bathing area.

The situation regarding cleanliness is contradictory. Some guests find the rooms clean, but others report the presence of insects, dust under the beds, hair in the toilet, and an unpleasant smell of dog urine due to poor floor cleaning. There were also mentions of suspicious liquids found on the lamps in the rooms.

The rooms are equipped with air conditioners (heating and cooling), which generally function properly. However, a serious problem for a number of guests was strong, unpleasant odors from the sewage or septic systems penetrating the living quarters. In some cases, the fans in the rooms were malfunctioning.

Rooms are provided with safes for valuables and air conditioners. To use an iron or a hair dryer, a request must be made at the reception. Some guests complained about the lack of towels in certain room categories, as well as non-functional telephones that serve merely as decoration.

The hotel features a swimming pool and well-maintained gardens. Opinions on the water temperature are divided: some guests find it comfortable, while others complain that it is too cold, even with the boiler turned on. The pool is described as clean and functional, although some note its small size and the presence of leaves on the surface.

The general atmosphere in the hotel is quiet at night; however, guests encounter significant noise in the morning. From 7:00 AM to 8:00 AM, noisy cleaning services or construction work related to renovations begin: sounds of drills, hammers, and loud music are audible, which interferes with a full rest.

The hotel is pet-friendly, and pets are warmly welcomed. Dog owners view this aspect very positively, citing it as one of the main advantages of staying here.