ac_unit Air conditioning lock Safe balcony Balcony bathroom Private bathroom tv TV
Beds: full double bed or twin beds
bathtub Bathtub mode_fan Fan airwave Hairdryer heat_pump Heating shower Shower phone_in_talk Telephone self_care Toiletries checkroom Wardrobe






















I stayed at the hotel in September 2022.
I used the laundry service, and specifically asked for dry cleaning on a wool sweater. I found the shrunken version of my sweater when I got back to my hotel room. I was not exactly pleased about this. So I took my courage and decided to talk with their staff, hoping I would get some form of compensation back.
The first person that I spoke with told me that the responsibility was shared between me and them. Of course, I asked how I was responsible for the incident, and the answer was so simple that I felt dumb for even asking the question: "hmmmmmm because". He also told me that he had a nephew that the sweater would fit, which at least made me laugh.
The second person that I spoke with, who was chewing his gum and moving it in and out of his mouth (without making bubbles) while he was talking to me, told me to send them an email and that they would reimburse me. I explained to him that I knew I would never get compensated back, and that they could simply ignore me if I were to do this (thus showing my mad foreshadowing skills). At this point, this person slowly turned agressive and would repeatedly tell me to write down my email address. But I stood strong.
The third person that I spoke with, the manager, or perhaps should I say the final boss, told me that he needed a receipt of the sweater. I was impressed by his ability to keep his facial expression neutral while pretending that this was a completely legitimate request.