Lakeside Hotel

Its a 10 out of 10 place but the staff management doesnt seem to be good. We had to wait a full hour just for my food! But nevertheless its a gem.

Beautiful lake views, right by the water. Drove there for lunch; service was just okay, the food was underwhelming.

First time we came we were alone in the whole lodge so was good.
This October 2025 was a different story No Hot water in shower 1 towel per room Power issues Service too slow in all aspects not happy.

We were three couples and stayed two nights. Most rooms had issues, door not closing, generator noise, etc. Complained but to no avail.
Breakfast was below par and most dishes were served cold to luke warm. Baked beans straight from the can not even microwaved — lol.
We took the best rooms supposedly lake front, but these were over looking / obstructed by the restaurant.
The guest manager was the only professional person we came across. Dinner order was wrong (Chicken Biryani instead of Vegetarian), slow service, one bath towel per room and the gardens are not visually appealing.
Would not recommend.

Great setting on the lake. Beautiful sunrises.
Noisy and music during weekends.
Our return during the week was pleasant and we enjoyed the setting.

Rooms where nicely clean but the bathroom had a bug in it which isn't that big of a deal but try keep them out but the service was wow in a terrible way because although waiter was nice and professional the time it took to deliver our food is too long and they seem to have more professionalism in the Indian customers and they were quick to give their meals. 🤨

Great views, poor service.
Their waiters are friendly but seem to forget orders or just leave you hanging for hours (literally hours) while seemingly prioritising Indian customers.

Very nice Place. Good food, try Pizza. Nice pool. When you need somethink ask for Clement. Rooms are standart. No beers mmmm. Bring your owen beers no problem. Nice beach for chillouts. Every time again. Zikomo kawambiri Clement. Wunderbar.

Best place to refresh yourself. Great service. Great pool set up with a lovely view of the lake.

"A Retreat from Hell"**
Our experience at this establishment was nothing short of a nightmare. What was meant to be a relaxing work retreat for our 20-member team quickly turned into a disaster. Before arriving, we were assured there were enough rooms to accommodate all of us. However, upon arrival, we were informed that they had fewer rooms than promised and had to rebook some of us at a neighboring lodge 4 kilometers away. The alternative lodging was horrendous—unclean, foul-smelling, and utterly rundown. Faced with no other options, we had to share the available rooms, which were only marginally better.
Half of our team was placed in their "new lodging extension, " located across the road, still under construction and far from the lake. To make matters worse, we had to endure the noise from ongoing construction work.
The food was a complete disaster. Despite our organization paying for a full buffet, we were served cold wedge potatoes, scrambled eggs, and quarter-inch sausages that were overwhelmingly salty—two days in a row, with no other options. On the first day, we were given leftovers from another group, and on the second day, we were made to line up like prisoners for our meal. We even brought our own meat and potatoes, hoping for a decent potato salad, only to be served raw, undercooked food.

There wasn't many options on their buffet. Just beef and fish. The food quality wasn't good either. Undercooked food (zosapsa). The number of rooms we booked was not what we found available when we got there despite booking in advance. The rooms had a kettle and tea/coffee mugs but no tea bags or sugar bags. The swimming pool was half empty and dirty throughout the weekend we were there. The experience I expected (based on their website) was not what I experienced when I got there. Was highly disappointed.

First of all the staff was friendly and welcoming and the air conditioning worked, but everything else was not as expected. The bed was hard and squeaky, the toilet leaked water, there was no hot water for showering and the food was terrible. Oh and the water pressure was bad.

Stopped over to check the place out. One star because there's no — stars.
A cup of coffee took 25 minutes and what you get? … see photo.
We were planning to stay for a few days, but then seeing a sign 'NO ALCOHOL' totally put us off. We paid and left.
Be aware before you book this place!

It's a nice place with nice food and pizza as well as great Malawian staff. We had a good time with my wife during our vacation from Lusaka… they just need to get a few things in order. 1. Some toilets (especially in our room) are not spacious enough for tall people. 2. The chairs inside the pool look dirty, it would be better if they were covered with a waterproof material or plastic.

Pros:
Rooms were clean and good size. I got the family room, it's right by the beach so you get to wake up to some nice views of the lake. The pool was also nice, the kids loved it.
Cons:
The restaurant area roof was leaking when it rained. The breakfast was disappointing, everything just felt cheap.
My kids did not enjoy their dinner either, it didn't taste good.
The room had a kettle but no cups & no tea/coffee, asked for some but got no assistance.
They had no PoS machine for payment which I thought was bizarre; they offered bank transfer though.

Excellent, neat and spacious rooms with air conditioning. A couple and 2 children can sleep in one room comfortably. The lakeside view rooms are the best as it got a swing, table and chairs outside the room.
Swimming pool was clean and beach is small but clean.
Restaurant serves good food.
The area is neat and clean.

Very nice Hotel one the lakeside. The Rooms are very clean and comfortable.
Good Breakfast Buffett. Nice food special Pizza.
Staff very friendly. You need help ask for Clement he make everything possible. Beach was small but clean and privat. Any time again.
Zikomo kwambiri.