Crossroads Hotel

Food standards to be worked on. Especially improvement on quality. Breakfast mostly lacks variety, and effort. Same applies to lunch sometimes, lacks attention to detail. But overall not bad just requires 45% improvement.

No alcohol, No pork. Very old furniture and linen… Was made to pay for misplaced access card. 20 inch old TV in the room. Ancient Aircons.

Crossroads Hotel is a good Hotel when staying in Lilongwe. The rooms are spacious, it is clean and the staff is friendly. The breakfast buffet has a good variety. For my personal preference, the place is a bit too big. The Hotel is located next to its own shopping area (which is a bit on the higher side), and across the round about, from another mall. There you find a good Indian / Pakistani restaurant with fantastic food if you like that type of food.

Spent few days here. Staff were friendly welcoming. However morning breakfast takes time with a long waiting time as you wait for the kitchen. The main restaurant has mostly Indian food. I liked it. They need to replace old TV sets in the rooms with smart tv. And IT needs to keep monitoring channels, some had announcement for days blocking the view until I told them. Hmmm. Sports events need to be broadcasted.

Good hotel with very friendly staff. The rooms are kept very clean. Very strategically located to shops and main town.

It was nice and awesome good viewing center, good gymnastics hall and swimming I felt at home so a great experience.

A nice place where everything comes together, accomodations different types of restaurant and it's variety of dishes, confectionery, gas station, clothes, banks, and many more.

I love staying at this hotel which is located close to a lot of eateries and anything you need including shops and transportation. The staff were amazing. The room was clean and great sleep.

I stayed at crossroads for 3 days but I don't regret being there because of all the services they enriched my stay over there. All the staff are so friendly and caring all the ways you can think of. I enjoyed every meal they provided to me every day which made me to have that wish of going there again to stay longer so that I can enjoy with their services. Thank you so much Crossroads Hotel.

The staff are very good all round. Good size bedroom but no lifts to the upper floors. Showers are in need of refurbishment, low water flow and hot water takes long to come through. Breakfast was pleasant and good variety. The inhouse restaurant (Copper Pot) was very good used it for two dinners.
Good lounger where we met friends in the evening.
Would recommend for a few nights stay.

I had a great night at Crossroads Lilongwe. I was in Lilongwe for the Be More Race by Standard Bank and Crossroads Lilongwe provided the convenience I required. It was close to Gateway Mall where the race started and finished. Furthermore, it was my third time staying at this amazing hotel and I liked my previous experience.

Very good location, rooms neat & tidy, excellent reception staff.
Easy connectivity and excellent internet connection.

Crossroads hotel offers quite super services and is probably the best in Lilongwe city. The only set back is the location of swimming pool, it was put on open site where people cannot comfortably use the resource.

We had a conference at Crossroads, the place is convenient, making it easy to access. The staff were friendly and helpful.
The buffet however, was just average, no flavour, with exception of the Chef's chicken special which had some taste.
I also had what was supposed to be a sandwich, but was just buttered bread, with nothing in between, which was disappointing.
With better attention to food quality, especially for events, the place has potential to offer far better experience.

Probably one of the best hotels you're going to find in this town. It represents a motel 6 or an older Hilton type property.

It is a nice place to stay and do business. The rooms are peaceful and spacious. The gym is available for those who love to eat and excercise.

Crossroads hotel was my favorite watering hole but the bar has been closed. It might have not generated much income but travel is stressful and sometimes one needs a drink.