Hotel Kepler

Airport transfer and shuttle services are available at Hotel Kepler, and the staff actively assist in organizing trips. However, guest opinions are divided: some were very satisfied with the transfer assistance, while one guest reported that a transfer booked for 05:30 was not organized, and the administration suggested ordering an Uber independently.

The majority of guests describe the staff as very friendly, welcoming, and ready to help. A staff member named Maximilla at the front desk is particularly highlighted for her professionalism, composure, and helpful recommendations. Nevertheless, there was a negative incident where a waiter deceived a guest by asking for payment to be transferred to a personal number, claiming the cash register was not working.

Reviews regarding the food are contradictory. Some guests praise the restaurant for tasty dishes and good coffee. At the same time, there are complaints about poorly prepared food and an instance where a guest was served leftovers. It is also mentioned that staff can provide food service even late at night.

There is a significant gap in the ratings of the room conditions. A number of guests describe them as spacious, clean, and modern. Others claim that the online photos are misleading, describing the hotel as "obscure" and "disgusting." Negative reviews mention dust, the absence of a toilet door (only a curtain), exposed wires taped with electrical tape in the shower, and the presence of bedbugs under the mosquito nets.

Guest opinions are divided: some describe the rooms as spotlessly clean and tidy. Others complain about widespread dust, a lack of clean towels, and overall untidiness of the premises. An instance of insects in the room was also noted.

Some guests describe the rooms as soundproof and quiet, ideal for relaxation. However, others complain about street noise and a generally noisy environment within the hotel. Some tourists describe the hotel's surroundings as unfriendly, noting excessive attention from locals at the nearby market.

The hotel provides reliable Wi-Fi, which has been mentioned in positive reviews. Regarding the appliances, opinions are divided: some guests are satisfied with the presence of a television and fan, while another guest reported that the television in their room did not work and served only as decoration.