ac_unit Air conditioning bathroom Private bathroom
Bedsheets blinds Blackout blinds desk Desk kitchen Fridge airwave Hairdryer heat_pump Heating network_check High speed internet access iron Ironing facilities cooking Kitchen soup_kitchen Kitchenware microwave_gen Microwave deck Patio shower Shower footprint Slippers emoji_food_beverage Tea self_care Toiletries checkroom Wardrobe water_bottle Bottled water























The apartment itself was perfectly acceptable, but the customer service completely ruined our experience.
From the moment we arrived, the receptionist was rude, unfriendly, and seemed annoyed by our presence. Instead of welcoming us, her first concern was demanding payment immediately.
We politely asked if it would be possible to pay the following day, during our two-night stay, because we were returning our rental car and would receive the cash deposit back that day. We explained the situation clearly and were simply asking for a small favor. She refused, insisting that we pay part of the amount immediately.
The next morning, she started sending us multiple rude messages demanding payment as early as possible, even though we had already explained our situation and had every intention of paying. When we finally paid, she even made a hand gesture across her neck, as if mimicking a strangling or throat-slitting motion, which we found extremely unprofessional and offensive.
We always pay our bills and had no intention of avoiding payment. We were only asking for a little flexibility for a few hours. The receptionist's attitude was unnecessarily aggressive, disrespectful, and completely unacceptable. It's a shame, because the apartment itself was decent, but the service alone is enough that we would not stay here again.