Pana Inn Hotel

Divorce — upon departure they require additional payment. They offer to pay them directly without booking.

Apart from the location it didn't have anything good. You could hear the sound from all other rooms. Rooms are too small.

Room is large size.
Bed quality is just okay. Also bed is not large size but fine for two people.
Matter is very thin.
Room wall made by using wooden so other rooms sound can been listened.
Staff is nice and kind they helpful.
Window is large and have sun light.
Air conditioning is working perfect.
Also have heater.
Bathroom is just basic. Have hot and cold water.
TV is also working fine.
Wi-Fi internet is speed is fine.
8 min walk to metro station.
2-3 min walk to bus station.
Many restaurant and market is nearby walkable distance. Also surrounding is foreigner friendly and safe.

The worst hotel I have stayed in almaty, employees were very rude to tourists, worst customer service, the staff were behaving very rude, no respect at all.

I rented a room for 7-8 hours, since the weather was cold and snowy, for a little rest, it wasn't bad, the location was a bit on the north side of the city, it was ok.

The hotel is super. Reception Aida is a beautiful girl. We were greeted well. Good service. Warm, clean, comfortable. Prices are reasonable compared to other hotels. I recommend it to everyone.

Aida reception super girl Aida The girl greeted us well, we are from Shymkent, super cool girl.

We often stay in this hotel. We like everything super. The rooms are warm, clean, very cozy. We have been frequent guests at your hotel for more than three years. We almost live here. It has become our home. Free Wi-Fi smart TV, we watch whatever we want. Administrators at The reception is very hospitable, especially Aida. Thank you for this attitude. We wish the hotel manager further prosperity and super grateful guests like us.

I liked the hotel. Affordable price, convenient location. The rooms are cozy and warm, there is a smart TV and free Wi-Fi. Polite staff. I recommend it to everyone.

Good afternoon I also wanted to share my review about this hotel,
I visit Almaty very often and only stop there now every time. The conditions are very pleasing: quiet, calm, and of course 10 out of 10 cleanliness everywhere. The girls who work there are always polite, the administrator Ainagul and the maid Kuanysh, thank you, the girls are always helpful, they greet you with a smile! I wish you prosperity and more such employees!

In principle, not bad, the main plus for us was that payment for accommodation here is not from 2 pm to 11 am the next day, but by the hour — that is, you can arrive late in the evening, pay for the day and you can also check out only late in the evening — this is convenient, Who needs the train, it's a 20 minute walk to the train station. The rooms themselves, of course. We were tired, but the bed linen was fresh, Wi-Fi actually worked, we were allowed to use the refrigerator from the reception, and we had our own kettle with us — so we didn’t experience any particular inconvenience.

Good location, normal renovation, friendly staff!
Of the minuses, there is only one kettle on the entire floor 🤦‍♂️.
Usually in hotels and daily rental apartments there was always a refrigerator, chairs, and a kettle.
But they don’t have it, they begged it with difficulty (.
It’s also unclear why they won’t make at least one small cabinet.

I stayed for 8 days and really liked everything. Lived from November 16 to November 24, 2021 in room 22, second floor. The hotel is very conveniently located, at the intersection of all roads. The metro station is five minutes away, the green bazaar is nearby, the saffron cafe is across the road. Special thanks to admins Saya and Saula for their constant attention and politeness. In the first days there were some things I didn’t like, but then I changed my mind. So I recommend this hotel to everyone, although it’s not luxurious, it’s the best option for business travelers. And most importantly, the room is hot, which is also not unimportant, there is separate Internet on all floors, TV with YouTube. Well, what else do we need? ).

1 — In the booking page It is said that there is TV in the room but rooms don't have TVs.
2 — In the booking page It is said that you can stay 24 hours but you can stay 20 hour for full payment so they wake me up in the early morning at 8am and sent me.
5 — The girl in the reception is really rude.
4 — Sheets and pillowcases are torn, bath towel is full of brown stains.
5 — You can hear everything from other rooms.