Almaty Hotels

An absolutely exceptional experience at Zvezdnaya Hotel in Almaty.

From the moment I arrived, the staff were incredibly welcoming, kind, and helpful.

Located about an hour from Almaty Airport, this eco-hotel is perfect if you’re looking for peace and quiet.

Great hotel and amazing staff!
The staff are very very helpful, especially Mr. Arkhad! He was kind and provided great assistance!

The location was perfect — it is close to many restaurants, supermarkets, and even popular tourist spots in the city, which made everything very convenient for us.
The hotel was always clean and

Overall, it's a decent, fairly new hotel. The location is good, equidistant from the main attractions. Good public transportation access.
It's not entirely clear how the air conditioning works.

The hotel is everything you want in a hotel, excellent location, delicious food, well appointed rooms with a mini bar and most importantly friendly and efficient staff.

We received a very warm welcome, Anzhelica at the reception is very kind and attentive, always nice to find nice people after a long work trip.
The hotel is super comfortable, all brand new.

Very good hotel, perfect place to stay at Almaty. Specially thanks to Front Office Meureut and Anel, also to Mansur for good service during i’m stayed.

Upon arrival I had amazing check-in by Ms. Kamila and Ms. Symbat was a great check in and they are very polite and professional.

The room is small but very clean. Shower, towels, hairdryer, slippers. A dental kit is available upon request, but my room already had one. Tea and a coffee in the room.

We shared at the InterContinental Almaty for 5 nights during our visit to Almaty.
Our rooms were comfortable, and spacious.
The service of all the staff was very nice, and warm.

The rooms are slightly outdated, but they still give a luxurious and comfortable feel. The staff is very friendly, polite, and helpful, which makes a big difference in the overall experience.

One of the best hotels in Almaty. Highly recommended for individuals or families.

Good Hotel and Neet Room. Not so far from town and there are many restaurants available nearby. Hotel has 24*7 restaurant, SPA and Gym. Room is very neat and all the amneties are available.

We got a very spacious and comfortable suite for a very good price. Staff were very friendly and helpful. Breakfast was very good with mostly local dishes which were very tasty.

I stayed here during the Marathon event and the location was perfect — very convenient and close to the starting area. The rooms are spacious and comfortable.

The rooms were spotless and very comfortable, but what truly stood out was the front desk team. They were incredibly warm, welcoming, and genuinely kind. Exceptional service from start to finish.

Superb location, excellent service and good breakfast. Modern service apartments — highly recommended esp for long stay with families.

Lovely hotel just a few mins car / taxi from the cable car that takes you to the top of the mountain. Location is wonderful.
Rooms are spacious and clean and service is excellent.

Ultimate luxury resort near Medeu. Awesome terrace view with breakfast. Lovely rooms with view, heated pool and sauna.

We stayed at Shymbulak Hotel with our family for four days and truly loved the experience. The hotel is very cute—nothing fancy, but with a unique and charming style that makes it feel special.

We visited Shymbulak Resort for skiing, and it turned out to be a very nice and cozy place to stay.

The hotel enjoys an exceptional location in the heart of Almaty, putting guests withineasy reach of the city’s main attractions, restaurants, and shopping areas.

My first visit to Kazakhstan in early October — I chose Mercure for the first three nights for its convenient location and clean, hygienic look.

Highly recommend this hotel for first-time tourists/travelers! I love the location of the hotel because it’s near attractions like Panfilov Park, Ascension Cathedral, and Green Bazaar.

I am writing to highly recommend this guy, a concierge at your hotel.

I stayed for one night. The room was huge. Everything was clean and tidy. Shower gel, shampoo, and dental kit were provided. Drinking water was available at reception. The breakfast was very good.

Close to the airport. Luxurious room, comfortable bed, clean, they helped me carry my suitcases during the day.
Breakfast is dismal, served like in a cafeteria, with almost no choice.

Good hotel in a central neighborhood of Almaty. My room was clean and quiet, with complimentary bottled water and a small hospitality tray with a tea kettle.

Safe, friendly and well located in Almaty. Was there for two nights as a start into my Stan-States trip and was not disappointed.

I stayed at here from feb 14-20, 2026 and it was excellent! it was nearby to a lot of shops and restaurants and even a park. Breakfast has a lot of options and everything was yummy.

Hotel is new and cozy. Free drinking water refill with nice bed equipped. Hotel staff very nice and kind.

From the moment I contacted the hotel before my arrival, the experience was outstanding.

This resort has my heart, we booked 4 rooms (mountain views) stayed for 5 nights and had one of the best moments of our lives. We did receive 2 days of snow, 1 day of rain while staying here.

Overall it was a great experience The food was great the designs and architecture of the room has a comfy feeling and the staff were welcoming and friendly. I had a wonderful experience.

We had a great overall experience.
From the moment we checked in, the staff were extremely helpful, welcoming, and genuinely eager to assist.

Towels and robes are changed daily; cleaning is available, but the quality is average (water stains in the bathroom and dust on the floor).

A nice hotel with a beautiful entrance with columns and evening lighting.
The rooms are a bit small, the walls are thin.
The shower water is a pleasant temperature and runs smoothly.

We held a memorial event in honor of my Mother. I am incredibly grateful for the organization of the event!

I would like to say that we stayed for 2 days then came back and stayed for another two days. We booked three rooms.

Nice hotel. Beautiful view from the window. The rooms are small but very cozy. A good option for a short stay. Very comfortable bed and pillow.

The restaurant nearby is very nice.
There's no soundproofing, so the room would definitely be cramped for two. I unpacked my suitcase and ran out of room.

Excellent gem of a hotel close to the centre.
Great service clean rooms.
Special mention to Timur — fantastic bar man, truly customer focused.

A nice hotel with comfortable rooms and friendly staff. Location is central.

We had a pleasant and memorable stay. Our room had a stunning mountain view.

Comfy room, especially by comparison to der establishments, but nothing to shout about. Location is a winner for me as it is near a metro and not too far to the airport. Superb breakfast.

The cake was amazing — thank you so much! I was really surprised, and I truly appreciate the Korean card too. It was so thoughtful of you!

Very cozy stay, bit dated but very much function big room size, nice bathroom and just opposite to Opera, take public bus (12) from very close street for Mededu, and Kok tobe, so three great