Laxio Inn

Free shuttle buses operate from Hashimoto, Hachioji, and Minami-Osawa stations, although some guests note that the stop at Hachioji Station can be difficult to find. The shuttle interval is approximately once per hour, with the last trip ending around 20:00. City buses to Hashimoto Station are also available and run every 10 minutes. One guest complained about the unprofessional behavior of a shuttle driver who blocked a car's exit for 15 minutes.

Yes, the hotel has its own free parking lot. Guests describe it as very spacious, making it convenient even for owners of large vehicles. Due to the availability of parking, visiting the hotel by car is considered the most optimal option.

Reviews regarding the staff are highly contradictory. Some guests praise the employees for their politeness, efficiency, and care, mentioning that messages were left twice on an answering machine regarding forgotten items. Others report rudeness, a harsh tone of communication, and even insults from kitchen staff and shuttle drivers. A situation was also recorded involving a lack of empathy and inattentiveness toward the requests of a pregnant guest.

The hotel offers a free buffet breakfast served from 6:30 to 9:00. Most guests are delighted with the freshly baked bread and croissants and also note the availability of curry. However, some visitors find the selection of dishes limited, particularly regarding side dishes for the rice, and describe the assortment as more modest than that of the Toyoko Inn chain. There were also mentions of staff rudeness when guests attempted to enter the dining area a few minutes before closing.

The rooms at Laxio Inn are significantly more spacious than typical Japanese business hotels; they are clean and modern. Guests note comfortable beds with soft mattresses, a sufficient number of power outlets by the desk and bed, and the presence of a humidifier. Rooms are equipped with air conditioning, although one guest complained of an unpleasant smell when the heating was turned on. Additionally, the rooms feature a full bathroom with a spacious bathtub.

Overall, the cleanliness of the rooms is rated highly, and housekeeping is performed thoroughly. Guests note that the premises are kept in order and the furniture appears well-maintained. There is a system allowing guests to opt out of daily cleaning for up to 4 days, during which fresh towels and amenities are delivered to the room door.

The hotel provides free Wi-Fi, which operates stably. Vending machines, a microwave, and a laundry room with two washing machines and two dryers (paid) are available on the floors. A selection of various pillow types is available in the lobby. The hotel also provides three-speed bicycles for short-term rental.

There is an elevator in the building; however, there is only one, which can lead to queues and guest frustration during peak hours. As an alternative, guests note the presence of open fire escapes on every floor, allowing for faster ascent or descent to the room.