Castello Cortevecchio

Most guests describe the staff as very kind, professional, and ready to assist with any inquiry. The director, Luca, is particularly praised for his exceptional hospitality and availability. However, one guest noted communication difficulties during the booking process, reporting that calls and emails went largely unanswered.

Guests rate the breakfasts very highly, describing them as rich, delicious, and varied. The menu features both sweet and savory options, with alternatives available for guests with food intolerances. One review notes that the breakfast is primarily Italian-style.

Guest opinions regarding the rooms are divided. Many find them spacious, cozy, and functional, noting a fairytale-like atmosphere. At the same time, others complain of heavy wear and tear, mentioning broken mezzanine staircase steps, non-working light switches, burnt-out light bulbs, a broken sofa, and an overall need for renovation. High humidity was also noted in some rooms.

Cleanliness has drawn significant complaints from several guests. Reviews mention finding numerous insects (stink bugs), including dead ones, in the rooms. Some guests note that room housekeeping needs improvement and that kitchen utensils in the apartments were occasionally left poorly cleaned by previous occupants.

This is one of the most problematic aspects of the property. Guests report critically low hot water pressure, making it nearly impossible to take a shower. There are also complaints regarding a complete lack of water in the room, malfunctioning toilet flush tanks, the absence of bidets in some rooms, and drainage issues (water draining slowly).

The guest house offers apartments with private kitchenettes for those who prefer self-catering. However, guests have pointed out technical issues with the equipment: in one case, the refrigerator did not cool and the oven did not heat up, and the lack of a coffee maker was also mentioned.

Overall, the property is described as an oasis of peace, tranquility, and romance. However, one guest experienced significant noise disturbance from an 18th birthday party with very loud music playing until 2:00 AM, about which the management had not provided advance notice.

The property features a large, well-maintained park, woodland, and two swimming pools, which many guests find very beautiful and functional. There is also a football pitch; however, several guests noted that it is in poor, neglected, and even hazardous condition due to weeds. The pools are also open to outside visitors, leading some guests to suggest more rigorous daily cleaning of the pool basins.

Yes, the property is well-suited for stays with dogs, as the grounds feature a wonderful park where pets can run freely.