Nhow Milan

The hotel staff is described as exceptionally friendly, professional, and ready to help at any time of the day. Guests note the high level of organization within the team: employees remember details from previous discussions, even if you spoke with different people on different days. Some visitors highlighted specific staff members for their hospitality and attentiveness. The check-in process is fast, and in some cases, guests were even offered complimentary room upgrades and welcome drinks.

Breakfasts at the hotel are rated very highly for their great variety and quality. The menu features both sweet dishes (fruit, pastries, cereal) and a wide selection of savory options, including eggs, beans, and salads. Some guests were delighted by the unusual assortment of savory items. However, there are some negative reviews: one guest complained about the noise from the coffee machines, the crowdedness of the hall, and the lack of full espresso service since automatic machines are used.

Hotel NHow Milano impresses with its creative, modern, and industrial fashion-inspired design, which is evident even in the floor decorations. The rooms are spacious, with high ceilings and comfortable beds, and are equipped with coffee machines, kettles, hair dryers, and even garment steamers. Among the drawbacks, guests mentioned the lack of a full wardrobe due to the minimalist design, a shortage of power outlets by the bed, and issues with the effectiveness of the blackout curtains in some rooms.

Guest opinions on cleanliness are divided. Most describe the rooms as clean and well-maintained. However, there is a serious complaint regarding dirty corridors and bathrooms with a smell of mold. Additionally, one guest noted that because a window was left open by the housekeeping service, a lot of dust accumulated in the room and insects got inside.

The hotel features a modern fitness center, a swimming pool, and the very popular Vertigo rooftop bar. Guests note that the terrace is especially beautiful in the summer. However, the bar is in high demand among city residents, which often leads to queues in the lobby, and hotel guests do not have priority access. Some found the prices at the pool bar to be inflated; for example, water and soda can cost around 10 euros.

Soundproofing at the hotel is a point of concern: one guest reported that conversations from neighboring rooms and corridors are audible. There is also a mention of external noise—due to nearby construction, loud metallic banging can be heard from early morning.

In the hotel lobby, guests can enjoy complimentary hot chocolate, water, and gummies. Additionally, free toiletries, including toothbrushes, are provided in the rooms. Some guests received complimentary room category upgrades and welcome cocktails.