Eden Hotel

The "garden" was extremely poor, maybe not a good season…
The place with breakfasts was very cold, could not imagine what it would be if the temperature out was — 15 e. G. It was like 14 degrees inside when +2 was out.
There was a lot of work/building in front of the reception before Christmas. It was quite unpleasant and noisy. After the workers stopped working, the entrance was quite untidy.
We used the emergency cord in the bathroom occasionally and all the electricity inside the room vanished for more than 30 minutes, by the way nobody came for the "emergency" call, I came to the reception and asked for help. The person from the reception was quite nervous and a little bit rude. The reception as far as I understood was not notified with that at all. A person could have died and nobody came… Important!
24 December 23:50 we came back to the hotel, and with the greetings at the reception I said "Marry Christmas" to a person at the reception (before that several people in the restaurant and in the shops wished Marry Christmas to us which was very pleasant), and the person coldly commented arrogantly that "Christmas is tomorrow… " — just unbelievable…
The view of the hotel aside is not beautiful (dark and thrilling), it was not remarkable, there were no girlandes (coloured lights), no decoration AT ALL! Inside there was a small Christmas tree.

We highly recommend Eden Hotel Bormio.
Our stay was very pleasant, and the whole team truly pays attention to every detail.
The hotel is perfectly located in the city center, and the room was spacious, comfortable, and very cozy.
My wife and I are allergic to gluten, and unfortunately we forgot to mention it before our arrival. During breakfast, the chef, Hassan, noticed that we had chosen a gluten-free snack. He personally came to our table to ask if we were allergic.
The next morning, he prepared gluten-free pancakes and a chocolate cake for us that were absolutely amazing — truly from heaven, so light and fluffy like clouds.
The hotel reception was also very friendly, warm, and welcoming.
A big thank you to the entire team, and especially to Chef Hassan, for such thoughtful care. We would be very happy to come back.

I really wanted to keep this place secret as it’s so good but that would be unfair. The hotel from the outside looks a little quirky more like flats but when you get inside it’s quite wonderful. High end design and finish with great attention to detail with a superb calm quality atmosphere. The wood and beautiful stone are quite exquisite. The staff are so warm and helpful and especially Oana who was so kind to my 11 yr old son and Frederica whom nothing was to much trouble at all and always happy to help, chat and translate. Parts of Bormio can be a little unfriendly at times but this Hotel and staff remedy this by there understanding of what quality service is about. A week long stay and I never grew tired of the superb breakfasts. There isn’t n evening restaurant but that does help keep the hotel quite and there is plenty of places around to choose to eat. The evening bar with quality snacks is most welcoming. The ski room is great and so is the underground car park. Rooms are spotlessly clean and the house keeping staff very helpful. The walk in showers are the best. Every room has a balcony and view. Just 500 mtrs from the gondola and placed between two main roads you wouldn’t know as the triple glazed windows stop all noise. Beautifully warm underfloor heating finishes the rooms off. I would most definitely highly recommend this hotel.