Hotel Gran Puri Manado

Hotel

Restaurant not professional.
Place with a park and the bedroom is good.

Near the Mall and Airport, friendly staff and delicious breakfast.

Bangunan hotel ini sudah cukup tua, namun fasilitas kamar cukup baik, dan bersih. Ruang kamar cukup luas dan nyaman. Pelayanan cukup baik.

Dirty water suddenly coming out from the water tap. Iyuh.

Comfortable room but the food was average.

Lovely Hotel, good service.

Can I just say u had the worst experience at this hotel. First of all, my Wi-Fi connection wasn’t working properly. The rooms are so old. Carpets definitely needs to be changed. I booked it for 5 nights and only ended up sleeping for 2 nights. Couldn’t stand it anymore. We ended up staying at Four Points by Sheraton instead, it was definitely worth losing the rest of my stay. I lost my money but I wasn’t going to put up with it for any much longer.

Nice place to stay, I saw lot of tourist take this hotel as their shelter.

Nice place to stay. The furniture of the room is old, sometimes dusty.

Very nice hotel I was happy to stay here.

For Cleanliness: 1. Room Not Bad. 2. Bed linen Ok. 3. Bathroom average For Hospitality : 1. Security Good 2. Front Office Good For Services: 1. AC Not Cool all Day except at night average. Complaint twice No Action 2. Respond Good but Action Not Good for asking some help.

Old fashion hotel, perlu renovasi kamar dan pembersihan kaca jendela. Letak cukup strategis, sayang kalau tidak dibenahi.

Our first night (might b our last night) was terrible. We complained abou the aircon since we check in, called them many time, came to see the receptionist many times, and they keep telling us to wait until it's almost 10.30pm and they havent got any solution yet. We have right to move to another hotel if the aircon doesnt work but they keep ask to give them some time. This is really exhausting, we need a rest and we still have to wait. Again And again Terribly slow response.

Good plece good view and good services for all your need here.

Good service here and the prices are reasonable.

An old fashioned 4 star hotel… Quite comfortable with proper full option of American breakfast.

Love the place, but i'm not really interest with the breakfast menu.

A fine hotel with comfy room and various meals.

A big No-No for a 4 star hotel on a filthy environment, outdated furniture and smelly urine right on the gate along to that supermarket. No just no, thank you very much and bye.

Worst 4 star hotel I have seen in a long time! It's best times are long over and it needs a complete renovation! The word "clean" is obviously a mystery to the staff (tables, glasses, carpets, mirrors, windows). Mold on the fassade and on the floor in the pool area. The walls in the rooms are poorly repaired, big dirty stains on the carpet, moldy smell in the closet and poorly cleaned bathrooms. The breakfast was ok but for a 4 star hotel far below average. The coffee was undrinkable, rice and noodles overcooked and too much garlic in it. Staff at the reception was nice and friendly! For one or two nights it's ok but don't expect too much of it.

Nice place for stay and vacation.

Comfortable and good breakfast.

Cosy hotel. There is supermarket just behind it. Close to various local restaurants, warungs. Conveniently located.

The rooms were clean and comfortable, the location is good, the breakfast buffet needs more variation tbh, the pool was large and very kid-friendly. The staff, however, was mostly unprofessional (i. E. Complaining and disrespecting patrons when asked for a favor). tl;dr:great facilities, lousy staff.

Suasananya hotel nyaman n tnang cocok tuk istirahat.

Hotelnya agak susah dicapai dengan kendaraan umum.