OYO 943 Hotel Azalea Syariah

The hotel has parking, which guests describe as quite spacious; however, one visitor noted that parking spaces may be limited.

The hotel staff and the owner (Abah) are very friendly and hospitable, treating visitors like members of the family. The employees are happy to help resolve any issues and respond to all guest requests and complaints. Guests express gratitude for the quality service and warm welcome.

The hotel provides breakfast, which is delivered directly to the room. Guests praised the taste of the fried rice (nasgor), and traditional opor was offered during the Lebaran holiday. Breakfast is included in the cost of the stay.

Bottled drinking water is provided in the rooms. However, there are no kettles or electric kettles for heating water in the rooms, meaning guests must go to the lobby, where a shared water dispenser is located.

The rooms are described as clean, tidy, spacious, and smelling pleasant. Rooms are equipped with air conditioning, televisions, and Wi-Fi. Regarding negative points, guests noted that in some rooms (e.g., 105 and 106), the doors do not fit tightly, causing cold air from the air conditioner to escape. Additionally, one guest requested that the televisions be replaced with more modern, larger Smart TVs.

Overall, the cleanliness of the hotel is at a high level: rooms and bathrooms are kept clean and tidy. However, one guest reported a large number of mosquitoes in the room but noted that the staff promptly treated the room with mosquito repellent upon request.

The hotel is equipped with air conditioners that keep the rooms cool. Additionally, the bathrooms have a hot water system that provides hot water 24 hours a day.

Rooms provide toiletries, air conditioning, a television, and Wi-Fi. As for shortcomings, guests noted the absence of tissues in the bathrooms, disposable slippers, and desks, which creates inconvenience when working on a laptop.

Generally, the hotel has a comfortable and peaceful atmosphere. However, there was an instance where noisy guests disturbed another visitor throughout the night, and the guest noted that the administration should be stricter in such situations.