Sparks Odeon Sukabumi, ARTOTEL Curated

The hotel has its own parking, but the number of spaces is limited. During periods of high occupancy or holidays, finding a spot can be challenging, although a staff member is on-site to assist with parking organization. As an alternative, guests use roadside parking, as the street is wide and quiet. Some visitors describe the parking as sufficient but note potential difficulties during peak hours.

The majority of guests describe the staff as very friendly, welcoming, and informative, including the security and cleaning personnel. The reception generally operates efficiently and helps resolve issues—for example, by arranging to push beds together upon a guest's request. However, there are occasional complaints regarding a lack of friendliness from staff during check-in. Overall, the service is highly rated, and the staff are described as responsive and ready to help.

Breakfast at the hotel is described as basic and standard for three-star hotels. The menu typically features carbohydrates, vegetables, and one type of protein—for example, rice, fried rice with oncom, chicken rica, soto ayam, as well as fruit, pudding, and porridges. Many guests are satisfied with the taste of the dishes, although a few noted that some items were overly salty. The main concern is the low variety of the menu and the slow replenishment of dishes; there were instances where eggs for omelets ran out by 9 AM.

There is an on-site cafe (Teras Kopi) located on the terrace in front of the hotel, which guests recommend for relaxing and socializing over a cup of coffee. Visitors note that the drinks and food at the cafe are of high quality and the staff there are friendly.

Guests note that the Wi-Fi at the hotel is fast and stable. Rooms are equipped with air conditioners that cool the space well, televisions, electric kettles, and safes. Some rooms provide 1.5-liter bottled water; however, one guest warned that this water may be subject to a fee. Room 501 features a separate private living area before the entrance.

Soundproofing is a weak point at the hotel. Several guests complained that the walls are too thin: conversations from neighbors, the sound of the TV from the adjacent room, and the noise of doors opening and closing in the corridor are clearly audible. This can cause discomfort, especially during the night.

Opinions on the beds are mixed: most find them soft and comfortable, contributing to a quality rest. However, one guest noted that the mattress was "sagging," and another found the pillows too firm. Overall, the furniture and room decor are in a modern minimalist style, looking neat and matching the descriptions, although some rooms may seem small.

Cleanliness at Sparks Odeon Sukabumi is rated very highly. Guests emphasize that the rooms, bathrooms, and even the space under the beds are perfectly clean, without dust, mold, or unpleasant odors. Order is also maintained in the corridors and common areas. The only suggestion was to pay more attention to the cleanliness and fragrance of the carpets in the prayer room (mushola).

The air conditioners work properly and provide sufficient cooling. The water heating system in the shower works stably in most cases, ensuring a comfortable hot shower. Nevertheless, there were isolated mentions that the water was not hot enough or only lukewarm during certain periods.

Basic hygiene products are available in the rooms: soap, shampoo, and toothbrushes. Many guests noted the absence of a hairdryer and shower caps in the standard set; however, a hairdryer can be borrowed for free from the reception. Clean towels are also provided in the rooms.

The hotel consists of 6 floors and is equipped with an elevator for convenient movement with luggage. There is also a clean prayer room (mushola) on the premises with a separate area for ablution, which is very convenient for religious guests.