Grand Aston Puncak Hotel & Resort

Great place to stay, was lucky to found this on social media. I slept here for 3 days, and the service was great, they even had the free valet parking. Food is good too, I tried the arabic yellow rice thingy, the breakfast service also pretty good, had two servant Vathnia and Nanda, they were nice and polite.

Awesome experience at the hotel, from the very beginning the staff were very nice and welcoming, Indonesians speaking arabic was a huge surprise for myself. The room with the mountain view made for a very refreshing morning. The customer experience was incredibly fast. Just a minor change we would suggest is lowering the music (piano/violin) in the lobby which could be heard in all the rooms throughout the day and night. Kharia and Septia provided us an unforgettable experience for the breakfast with their hospitality and kind service at the Altios Restaurant.

The hotel is located at the top of the Puncak area, offering a very refreshing atmosphere. The lobby features an open-air design with plenty of natural sunlight. Our room was clean and offered beautiful mountain and pool views—truly a premium view.
We tried the restaurant for dinner and enjoyed the great ambiance with live band music. Special thanks to Mr. Edu and Chef Gilang — the pizza was amazing.
Overall, we had a very pleasant stay. We also had the opportunity to meet the General Manager, Mr. Andi, who is a very humble person. Highly recommended.

The rooms are simplistic and modern a good size too, the view and location is amazing, the restaurant plum AMAZING FOOD so surprise I recommend the slow cook lamb and the margarita pizza. There are free photographs services for all guests and everyone lines up to take a pic and it’s so wonderful, gym, playroom, spa all present here amazing hotel seems like a hidden gem actually since from the front it doesn’t looks so big, but when u go in mashallah its exceeding my expectations 100% recommend for puncak hotel. 👍🏻♥️

Having a very pleasent stay here. Staying for 3 days 2 night with my mom and dad. Room is spacious and clean. Perfect for having some relaxed time out of the daily hustle. Thank you mas Ramdani for assisting and clean our room during the stay 🙏

We had a great experience. This is our second time here. We loved the room view, and the food was amazing — traditional touches with a five-star flavor.
As a suggestion, I personally enjoy breakfast more at the downstairs restaurant since it has a semi-outdoor vibe.
One more suggestion: it would be great if the gym could stay open longer, until 9 or 10 PM.
Thank you, Rismaya and Alica, for your kind assistance. It was very helpful.

I only stayed one night at this hotel. Next time I will definitely want to stay here again because it is comfortable, the rooms are clean, and the bathrooms are also clean. The service is really good, all the staff are friendly, and the response is fast. The facilities are also very good. The receptionist, especially one named Bima, was very helpful and could assist with early check-in at 1 PM. Thank you, Grand Aston. Highly recommended for those who want to staycation.

We recently stayed at Grand Aston Puncak with our family and had a truly wonderful experience. The property is stunning, offering a magnificent mountain view that immediately creates a sense of relaxation. The rooms are modern, cozy, and very comfortable—perfect for both families and business travelers.
The biggest asset of this resort is undoubtedly the people. Every staff member delivered outstanding service, always with genuine warmth and a sincere smile, which made our stay even more memorable.
Grand Aston Puncak is definitely one of the best resort destinations in Puncak for both business stays and family staycations. It is truly value for money. The breakfast selection is massive, and the best part is enjoying breakfast while taking in the beautiful mountain view.
We also had dinner at PLUM Rooftop, which was an excellent experience—great food, a fantastic ambiance, and live music that perfectly complemented the evening.
Highly recommended, and we look forward to returning again.

Grand Aston Puncak Hotel and Resort is one of the best hotels I recommended. The hotel delivers premium accommodation and service. It is a luxurious five-star resort located in the scenic highlands of Puncak. The hotel offers an ideal destination for leisure and business travelers as well. It has a beautiful mountain view, and the air is so fresh. I can describe that the hotel has a combination of comfort, elegance, and natural beauty. The rooms are super clean and cozy with modern facilities and comfy beds, well designed, modern and especially for the view of the hills, a such stunning beautiful mountain landscape!
The hotel provides an outstanding level of service. We can enjoy an infinity pool with panoramic view, a fitness center, spa and the restaurant serves various Indonesian and international cuisines with excellent taste and hospitality. Moreover, the staffs are professional, friendly, helpful, and always greeting guests with a smile.
On the whole, Grand Aston Puncak Hotel and Resort presents a perfect blend of comfort and nature that encourages guests to return in the future. Guests are treated with superb hospitality throughout their stay.

Amazing experience. We stay at suite room and it wass amazing. On the back there’s a mini river so its quite relaxing. The kids loving the big bathtub. The breakfast also have a lot of variety so it was nice. The taste was good as well the service. Got serves by mba Cita ☺️ will def love to comeback.

We had a flawless experience. The service was exceptional, the staff were super friendly, and the food was incredibly tasty. This hotel was super comfortable, designed to follow the natural terrain. Lobby is at same level with the main entrance, while the rooms are situated below it. Upstairs, there's a restaurant on the top floor that gets chilly at night, but the view is just wowwww. Amaazzzing!
We stayed for 2 nights for a work meeting and everything ran smoothly.
Alhamdulillah.

Our stay at Grand Aston Puncak was truly delightful and worth every star. From the moment we arrived, we were greeted with warmth by Mr. Aidil from the Front Office, who made us feel at home right away. The welcome drinks were a nice touch, with both hot and cold options to choose from.
For families, this hotel is perfect. The children’s playground is spotless and filled with exciting games, and the activity of feeding rabbits brought so much joy. The highlight for us was the heated swimming pool, which made every moment more relaxing and enjoyable.
Breakfast was another memorable part of our stay the spread was vast, with plenty of choices ranging from Indonesian favorites to Western dishes and even Arabian style selections.
Overall, it was a wonderful stay and without a doubt, Grand Aston Puncak will be our top choice whenever we visit Puncak again. Highly recommended for families and travelers seeking comfort, fun, and great hospitality.

I stayed at Grand Aston, Puncak, from 27 to 28 September to celebrate my son's birthday. I booked the deluxe room and actually had no expectations set, as my reservation was just the basic hotel room type, BUT it was amazing. It was more than enough. The check-in process was smooth and quick. The staffs were friendly, always greeted us whenever they made contact with guests. The team also sent me a link to prepare for my arrival. The room was equipped with a small tab that can connect guests with the front desk or in-room dining. Looking forward to my next visit! ❤️❤️❤️ love from room# 537.

I had a truly wonderful stay at Hotel Grand Aston Puncak. From the moment I arrived, the warm welcome and excellent service made me feel very comfortable. The atmosphere of the hotel is relaxing, clean, and perfect for a family getaway.
I would like to especially mention Ms. Alika, who was incredibly attentive and always ready to assist with a genuine smile. Her professionalism and kindness made my stay even more memorable.
The view from the room was breathtaking, with fresh mountain air that added to the peaceful experience. The facilities are also well-maintained, including the swimming pool, restaurant, and cozy lobby area.
Thank you Grand Aston Puncak, and special thanks to Alika for the outstanding service. I will definitely come back again whenever I have the chance! 🌿🏞️

Staying at this hotel was an exceptional experience and exceeded expectations. From the moment we arrived, the staff greeted us with friendly smiles and very professional service. Check-in was quick and efficient.
Our room was very clean, spacious, and comfortable, with a modern, eye-catching interior. Facilities like the swimming pool, gym, and restaurant really made our stay comfortable. Breakfast was varied and delicious, with a tempting selection of local and international dishes.
The overall atmosphere of the hotel was calm and elegant—perfect for both leisure and business trips. One of the most memorable things was the friendliness of the staff, especially Ms. Elsa, who was happy to assist us with all our needs during our stay.

From the moment we arrived, this hotel delivered an exceptional experience. The valet service was prompt and welcoming, and the check-in process was smooth and efficient. Every staff member we interacted with was quick, professional, and attentive—even the room service was impressively fast and responsive.
The building itself is relatively new, with a modern and elegant design. Our room was clean, comfortable, and up to five-star standards—perhaps even exceeding expectations considering the price, which is well below the average for hotels in this class.
One of the highlights of our stay was the breakfast. The variety was outstanding, offering everything from local dishes to international favorites, all beautifully prepared and delicious. To top it off, the dining area features a stunning view that adds a calm, refreshing atmosphere to your morning.
With affordable rates, excellent facilities, outstanding service, and a serene ambiance, this hotel truly deserves its five-star rating—if not more.

Amazing view, food & services.
I I recently stayed at this hotel and had an excellent experience overall. The view was absolutely stunning.
The room was clean and comfortable, and the overall service was professional and friendly. The staff were very helpful and did their best to assist with any needs.
However, my only comment would be regarding the lack of clear information about the hotel’s services and activities. There was little to no explanation of what was available, which might have been due to a language barrier. It would have been helpful to receive more guidance or brochures in multiple languages.
That said, I truly enjoyed my stay and would definitely consider coming back. I hope the hotel works on improving communication about its offerings for future guests.