De 80's Pondok Labu

Reviews regarding the staff are highly mixed. Some guests praise the employees for their promptness and quality service. However, many complain about the rude behavior of the security guards, citing a complete lack of tact, insolence when answering simple questions, and excessive aggression.

The hotel provides parking; however, it is located on the street.

Many guests note that reality differs significantly from the photos displayed on Agoda. The rooms show heavy wear and tear and poor cleanliness: reports include stains on bed linen, dirty pillowcases, and general neglect. Some visitors describe the condition of the rooms as appalling, comparing them to a "garbage dump" or a "pigsty".

Guest opinions are divided. Some visitors find the rooms and bathrooms clean. Others, however, report severe unsanitary conditions, such as dirty toilets, stale towels that seem as though they have never been washed, and an unpleasant musty smell in the rooms.

Guests note that the air conditioners do not operate efficiently enough, particularly with some rooms not cooling down adequately. There was also a suggestion to install ceiling exhaust fans to prevent smoke and odors from accumulating indoors.

The atmosphere at the hotel raises serious concerns for several guests. Multiple reviewers mention that the venue is used for dubious purposes, noting the presence of numerous women offering adult services. Because of this, the hotel is not recommended for family vacations, although some consider it suitable for a short, single-day stay.