Blue Orchid Family Cottage

Yes, there is a spacious parking area on the premises. Guests note that it is located indoors, protecting vehicles from the rain, and there is direct access to the elevator from the parking area. However, some visitors mention that spaces may become limited during peak guest influxes.

The staff is described as very friendly, responsive, and efficient. Employees assist with parking and escort guests to the pool and even to the nearest store. In some cases, staff show flexibility by offering a free room upgrade if the air conditioner malfunctions. However, there have been complaints about the improper behavior of some reception staff when disputes arise regarding stains on the bed linens.

Breakfast is served as a buffet with a diverse menu: white rice, fried rice, chicken, shellfish, kwetiau noodles, chicken and sticky porridge, fruit, buns, various types of fried and steamed snacks, as well as cereals and puddings. Guests rate the food as delicious. Additionally, at 5:00 PM, free afternoon tea with snacks and juices is served on the rooftop accompanied by live music.

Rooms are generally described as clean, spacious, and aesthetically pleasing; some include prayer mats, the Quran, a hairdryer, and free snacks. However, serious issues have been reported: complaints about air conditioners that do not work or do not cool sufficiently, a lack of nightlights, roof leaks in the new deluxe rooms, and broken power outlets. Instances of worn-out furniture, cracks in the floor repaired with tape, and rusty door handles in the bathrooms have also been noted.

Most guests are satisfied with the cleanliness, describing the rooms as very clean and fragrant. Staff regularly replenish consumables, including slippers. Nevertheless, there has been negative experience staying in a separate building during construction, where rooms were found to be dusty, dirty, and neglected.

For relaxation, there is an adult swimming pool, a children's pool, and a children's playground, making it suitable for families with children. The rooftop features swings and an area for watching the sunrise and sunset. Guests also have access to a karaoke room at an affordable price. The only drawback mentioned regarding leisure is the old and rusty gym.

Guests note that the Wi-Fi is very fast and stable.

Yes, the property is positioned as kids-friendly. It features a dedicated children's pool, a playground, and provides free snacks for children. Many families recommend this place specifically because of the facilities created for children.