Horison Tirta Sanita Kuningan

Yes, the hotel has a spacious parking area. Guests note that there is sufficient space; however, one visitor mentioned that the road leading to the hotel may be in poor condition.

Most guests describe the staff as very friendly, polite, and helpful. The front desk team works quickly, resolves emerging issues promptly, and assists in locating lost items. The staff's attentiveness is particularly noted; in one instance, they organized a complimentary surprise with a cake and a song to celebrate a child's birthday.

Breakfasts are generally rated positively, with many guests describing them as tasty and varied, mentioning the availability of Indomie and traditional serabi on weekends. However, opinions are divided: some visitors find the selection limited and repetitive compared to other Horison chain hotels. There were also complaints regarding a shortage of tables during peak hours and a lack of assistance from staff in finding available seating.

Feedback on the main menu is mixed. Some guests are delighted with the lunches and dinners, specifically highlighting the sweet and sour chicken. Others complain that the food is often too salty, and dishes intended to be spicy turn out to be sweet. Long wait times for orders were also noted (up to 45 minutes for fried noodles), as well as slow replenishment of dishes during group arrivals.

The Wi-Fi connection at the hotel is rated very negatively. Many guests complain that the internet is very slow, frequently disconnects, or fails to connect entirely, making it unsuitable for comfortable use.

The condition of the rooms is inconsistent, as the hotel building is quite old. Many find the rooms spacious, clean, and cozy with comfortable beds. However, there are complaints about worn interiors, dust on mirrors, and old towels and linens. In some rooms, guests encountered faulty air conditioners that turned off on their own and non-functional kettles.

Many guests choose the Deluxe Mountain category, which offers a magnificent view of Mount Ciremai and the pool. Some note the possibility of seeing the sunrise directly from the balcony. Please note that the view depends on the specific room; some rooms labeled as "mountain view" are actually more oriented toward the pool.

The overall level of cleanliness is rated as good, and the grounds and pool are well-maintained. Nevertheless, there are complaints regarding detailed cleaning: dirty sinks in bathrooms, dust in corners, and even unpleasant sewage smells in some Suite-type rooms. There were also mentions of superficial cleaning of towels and bathroom floors.

In most cases, the air conditioners work normally, but there have been reports of malfunctions where the units turned off automatically, causing the room to become hot. Additionally, one guest noted that the ventilation in the bathroom was not functioning.

Standard sets including toothbrushes and shampoo are available in the rooms. However, guests have noted the absence of liquid soap (only bar soap is provided) and a shortage of spare toilet paper.

The hotel features a large, clean pool with a slide, divided into adult and children's zones. There is also a warm water pool for therapy and relaxation, although it may be unavailable in some instances. Guests are generally satisfied with the water cleanliness and temperature in the pools.

There is a spa salon and a jacuzzi on the hotel premises; however, these services are provided for an additional fee.

The hotel offers many outdoor activities: archery, badminton, football, darts, stilts, and swings. Large green lawns and a garden are available for walks. The hotel corridors also feature an interesting collection of authentic swords.

The hotel is considered very kid-friendly. It features a large playground, a children's pool with a slide, and numerous activities. Children can run freely on the grass and engage in various games, making the stay comfortable for parents.

Generally, the atmosphere is calm and peaceful, suitable for "healing" and escaping the hustle and bustle of the city. However, there are exceptions: one guest reported loud music and noisy groups during corporate events, which disturbed sleep during the night.