Grand Cordela Hotel AS Putra Kuningan

Yes, the hotel has its own parking lot, which guests describe as quite spacious, including an area at the rear of the building. It is also mentioned that hotel staff promptly assist in directing vehicles during parking.

The majority of guests characterize the staff as very friendly, polite, and efficient. The reception staff were particularly praised for their helpfulness and fast check-in process. However, there are isolated reviews stating that some employees may behave indifferently or biasedly toward guests arriving on motorcycles.

The buffet breakfasts receive mixed reviews. Many consider the menu tasty and sufficiently varied for a 3-star hotel. However, some guests complained about a lack of variety on weekdays, overly salty dishes, and hard rice. There was also a mention of an instance where food (specifically soto and bread) had almost completely run out by 9 AM.

The hotel features the Ramela restaurant, where guests noted delicious food at affordable prices (for example, a fish and appetizer set cost less than 200,000 rupiah). There is also an on-site coffee shop, Cafe 347, whose coffee is rated as very tasty by guests.

According to guests, the Wi-Fi is very fast, allowing for the seamless downloading of movies and series. Access is free, and the login credentials (username and password) are provided along with the room key.

The soundproofing is rated as insufficient. Guests complain that sounds of passing cars and motorcycles are clearly audible from the rooms, as the hotel is located by the road. Additionally, noise carries from neighboring rooms, and loud music (dangdut) and aerobics from the street or adjacent areas can be heard in the evenings and on weekends.

Opinions are divided: some describe the rooms as cozy, aesthetic, and clean with comfortable beds. Others complain about old furniture, dust behind doors, a musty smell in some rooms, and breakages (such as a non-functional safe or a dilapidated wardrobe). A shortage of power outlets was also noted: some rooms have only one outlet by the TV, making it difficult to use a kettle.

Many guests are satisfied with the cleanliness of the rooms and the freshness of the bed linens and towels. However, there are complaints about dust in corners and behind doors, as well as an unpleasant smell of cigarette smoke in some rooms, which forced guests to ventilate the space for a long time.

Guests note that the air conditioners work effectively, keeping the rooms sufficiently cool and comfortable.

Bathrooms are equipped with basic toiletries, shampoo, and shower gel. Some guests noted the cleanliness of the bathrooms and the fragrance of the towels. However, there are serious complaints regarding the layout: in some room categories, there is no sink in the room, and the shower area is not sufficiently separated from the toilet, resulting in the entire bathroom becoming wet during a shower.

The hotel has elevators, which makes access to rooms in different buildings (including the rear building) convenient and easy.

The hotel has a clean pool for adults and children, as well as a large playground, making it suitable for family vacations. However, one guest expressed strong dissatisfaction that smoking is permitted in the pool area, and the smoke bothers the children.

Yes, the hotel is considered suitable for children due to the availability of a pool, a playground, and a lenient policy regarding breakfast payments for children (free in some cases).

Overall, the atmosphere is comfortable and welcoming, but the hotel can be noisy due to its location on a main road and proximity to entertainment areas. It was also mentioned that noisy groups of people occasionally gather in the pool area, which may cause discomfort.