Resinda Hotel Karawang

All staff from the doorman, receptionist, and security to the restaurant, swimming pool, and kids’ activities teams are very friendly and provide excellent service quality.
The housekeeping staff Mba Ririn, mba Silvi, and mas Zidan cleaned the room thoroughly, neatly, and with great attention to detail. Other staff members were also very friendly and always checked on us during breakfast to see if we needed anything. Everyone was warm and welcoming.
If you’d like to go swimming, the hotel provides clean swimwear, which is very convenient. The food selection is varied and quite delicious.
Thank you to the housekeeping staff who cleaned our room today☺️✨

Finally got the chance to stay at managed by Padma hotels with affordable price😄
We had a pleasant stay here, my son didn't wanna go home :")
Close to jakarta, no traffic jam, tho it was raining but we still enjoyed most of the facilities. The pool, the foam party, everything is excellent.
They eveb have a swimming board for the kids.
Breakfast is top notch, various menus, tasteful, I love the croissant very crunchy, flaky and soft in one bite.
My son loved the choco fountain of course.
There's even fresh real juice available for breakfast.
Maybe it sounds common for a 5 star hotel, but this is the first time for me having all these complete facilities and warm hospitalities from a non accor chain hotel (usually if its local hotel network its not as good as this, but yes I know that this is Padma group, so this is the first time of me and my family experiencing the padma group hospitality and its way beyond expectation :")
Will surely come again for a longer stay, thank you resinda!

Great experience. All staff from the door man, receptionist, security, restaurant, swimming pool, kids activities are all friendly and offer the highest service quality.
Staff at restaurant : Mba Yolanda, Mba Shalma, mba Febi are very friendly and always checking if we need anything during breakfast.
All staff at kite painting also very kid friendly & helpful.
All facilities are great, even air conditioner temperature at the room coridor are very cold 😊, we can even sleep comfortably at the coridor haha.
I suggest to stay minimum 2 nights since there are so many facilities & activities that we can do especially family with young kids.
Thank you Resinda Hotel. A very pleasant stay I had with my family. Wishing all the staff health & success. Also very sorry to hear some of the staff home were impacted by the karawang flood but they still come and provide great service (Mba Shalma one of them) A testament of great professionalism & hospitality.

Stayed for 2 nights at here. All I can say is resinda is a great staycation place for family! many kids activity included in booking ticket. All staffs here are very kids friendly, especially kezya, she is cheerful and joyfully play along with my kids. We will back again later for sure!

We stay here for bday our son, and this hotel success make memorable moment for us. Check in very smooth, all of our special request approved, all staff from front office, housekeeping, and FnB especially mba Bani, Mba Rajwa, Mba Silvana very helpful, friendly. They’re attention to detail and anticipate of guest need. Bfast so tasty, best pool and kids activities. Room very specious, ac very cool we like it.
Definitely will be back to stay here.

Big shoutout to Nicho and Tasya – these two really saved the day when I had an issue in the Jacuzzi area. Super helpful and quick to solve the problem. Honestly, they deserve a raise!
The breakfast spread was great, plenty of variety to choose from. If you’re traveling with young kids, the facilities work well enough for families.
That said, there’s definitely room for improvement. The pool could use more frequent cleaning – I spotted some mucus floating around and the water was pretty murky. The gym is pretty basic and could use more equipment. Our room felt a bit cramped, and I noticed some sloppy tile work and construction issues that should’ve been sorted out.
One thing that really needs attention – staff training, especially around the Jacuzzi area. They need to clearly communicate the rules to guests and actually enforce them. It would prevent a lot of issues and make the experience better for everyone.
Overall, the staff made up for some of the property’s shortcomings, but the maintenance side needs attention.

Have heard Resinda Hotel since the first time it opened almost 20 years ago as I often drove from Jakarta to Bandung (saw the big billboard at the roadside).
The hotel has great quality of rooms and food and beverage, but what made it five-star is their employees. They acknowledge, greet, offer help, pay attention and anticipate guests, from lobby area to meeting rooms and restaurant.
My preferences of hot water with ginger and lemon not only fulfilled but they provided special corner next to my trainer table in the meeting room. The information of my allergic to strawberry and dust have been relayed among employees so F&B team always separate my dessert and pastries. Very thoughtful. Special appreciation to Chandra and team in Banquet, Fadli/Fadil and team in Restaurant, Lulu in Housekeeping.
The only thing I did not try was swimming pool, perhaps hotel could make a partition to avoid guests in restaurant seeing us swimming hehehhe.

Fantastic Family Getaway at Hotel Resinda Karawang!
My stay at Hotel Resinda Karawang was truly wonderful, offering a perfect blend of comfort, excellent facilities, and a surprisingly great location. I can confidently recommend it, especially for families!
The facilities here are simply top-notch. I was particularly impressed with the offerings for kids. The Resinda Oasis Park is an absolute gem—a beautifully designed area where children can play and explore safely. My kids absolutely loved the water play area and the slides! The availability of the mini soccer field (along with other sports facilities like the basketball court and cycling track) was a huge bonus, allowing them to burn off energy with active, outdoor play. It really elevates the family staycation experience.
For a unique adult relaxation experience, the Onsen (Sento Japanese Bath) was a definite highlight. It provided a tranquil and authentic way to unwind after a busy day, feeling like a little slice of Japan right here in Karawang.
Beyond the leisure, the breakfast spread was superb. The variety of choices was excellent, and the quality of the food was consistently high, making for a delicious start to every morning.
Finally, the location is ideal. Being near a major mall and the city center made it incredibly convenient for shopping and exploring without having to travel far.

My one-night stay at Resinda was a truly delightful experience.
The entire staff was incredibly kind, polite, and friendly, from the receptionists to the restaurant staff (where we had breakfast), and the pool staff.
Even the staff remembered my children's names. Whenever they saw a confused look on our faces, they would always ask, "Is there anything we can help you? "
I also enjoyed the teppanyaki dinner at the Japanese restaurant with the staff and Chef Uha. He was so friendly, and the food was delicious. All the meat, from the Wagyu to the chicken, was juicy and flavorful.
If I get the chance, I will definitely come back here again. Thank you, Resinda Hotel and team, for this wonderful experience.

IMHO one of the most remarkable services even in all over Indonesia. Remarkable cleanliness and hospitality.
The staff are very helpful and polite. Room, linen, towels etc are clean. Coffee and tea in the room are great. But, snack and coffee in the meeting room could be better.
It has direct access to the mall, breakfast… nothing to complain about.
Super recommended hotel.

I stayed at Resinda Hotel. The room was pretty standard, nothing special. But the service was excellent and the staff were very friendly. Breakfast was great, especially the pastries and the fried rice, which was really delicious.
The new pool area, Oasis Park, was fun. However, the bikes and scooters there could use better maintenance.
The location is a big plus since it's directly connected to the mall, making it easy to walk around. There are also plenty of activities at the mall like a cinema, bowling, and even go-karts.

I had a truly wonderful experience staying at this hotel. From the moment we arrived, the staff welcomed us with warm smiles and exceptional hospitality. Every team member we encountered was incredibly polite, helpful, and always ready to assist with anything we needed.
What really stood out was how family-friendly the hotel is. The facilities were perfect for children — from the safe and fun play areas to the kid-friendly menu options at the restaurant. Our little ones were constantly entertained, which made our stay even more enjoyable and relaxing.
I highly recommend this place to families looking for a comfortable and welcoming hotel.

Had a great stay at Resinda Hotel by Padma in Karawang. The hotel is very comfortable and peaceful.
— They have lots of trees and greenery that make the atmosphere feel calm and refreshing — perfect for relaxing after a long day.
— The room was spacious, clean, and the bed was super soft — really helped me sleep well.
— Breakfast was excellent! The buffet had a wide range of choices, from Indonesian, Japanese, Indian and Western selections. Everything was tasty and well-prepared.
— The hotel also offers complete facilities: connecting mall, large outdoor pool, Japanese sento bath, sauna, gym, and several restaurants including Japanese and Chinese cuisine.
Overall, it’s a well-rounded hotel that feels like a hidden gem in Karawang. Whether you’re here for work or a short getaway, this place is worth it!

Our recent stay at Resinda Hotel was absolutely delightful. From the moment we arrived, the staff went above and beyond to be helpful, making us feel truly welcome.
The room was impeccably clean, providing a comfortable and relaxing sanctuary after a day of fun. We also appreciated the large basement parking area, which made arrivals and departures incredibly easy – a definite plus when traveling with little ones.
What truly set this hotel apart for us were the fantastic kid-friendly activities, especially the water park. Our children had an absolute blast. A special shout-out goes to Waterpark Ranger, who was incredibly attentive and patient with all the children. His presence ensured a safe and enjoyable experience for everyone, which parents always appreciate.
Adding to the convenience, the hotel is located right next to a mall with a skybridge connection, meaning we never had any difficulty finding a wide variety of food options. This was a huge bonus for quick and easy meals.
Overall, we could say this is a top choice for families seeking a fun, comfortable, and stress-free getaway.

Outstanding hospitality service! The staff were exceptionally friendly with kids — always responsive and helpful. The food was superb, with plenty of options that even satisfied our picky eater kid. We also appreciated the thoughtful touch of offering less sugary fresh juice.
The accommodation facilities were top-notch, making it clear why Resinda Hotel is a top choice for MICE events for expats and families. We truly appreciate the warm and genuine hospitality from the entire team.

I recently stayed at this hotel for a staycation and was absolutely impressed. From the moment I checked in, the service was top-notch. Staff were friendly, attentive, and professional. The room was exceptionally clean, comfortable, and well-appointed, making it the perfect space to relax and unwind. It has so many activities for kids and adults which make the stay even more exciting.
The location is also excellent, with easy access to Mall. Everything about my stay exceeded expectations, from the smooth check-in process to the thoughtful amenities provided. They even give me prayer mat!
Overall, I couldn’t be more satisfied. This hotel truly deserves a 5-star rating. Highly recommended for anyone looking for a memorable and hassle-free getaway!

It is one of the best hotels in Karawang. Great hospitality. Good breakfast and coffee. 3 in-house restaurants, and 1 of it offer 24hrs in room dining. Great pool, small gym. Sauna, jacuzzi, steam bath. There's a mall connected via skybridge. Amazing staff with smiling faces. It's definitely worth it for money.