Yasmin Hotel Karawaci

Yes, the hotel has its own parking lot, which guests describe as very spacious. For motorcycle owners, parking is provided at the rear, where a parking ticket (free of charge) must be obtained; however, some guests find the walk from the parking area to the reception desk to be too long.

The majority of guests praise the staff, describing them as friendly, responsive, and professional, with particular mention of the restaurant employees and certain receptionists. High efficiency in resolving issues was noted, such as changing rooms due to noise. However, there are some negative reviews: one guest complained about being ignored at the reception during check-in and check-out, as well as an incorrect queue during registration.

Breakfast is served as a buffet with a large and diverse selection of dishes, including pastries (croissants, bomboloni), salads, fruits, porridge, egg dishes, rice, noodles, and even traditional Indonesian soups. Guests are generally satisfied with the taste and variety, mentioning the presence of a full "warkop" with Indomie. On the negative side, it was noted that some fruits and juices are not served chilled, and during peak hours, dishes may run out and not be replenished in a timely manner.

Most guests are satisfied with the internet quality, noting high speeds (around 50/50 Mbps) and a lack of delays. However, one review points to problems with the Wi-Fi, citing it as a downside of their stay.

Soundproofing evokes mixed feelings. Some guests note a quiet atmosphere suitable for work, but others complain that everything happening in the hallway and neighboring rooms can be heard. Interference from the noise of external air conditioning units located near the room walls was also mentioned.

Guest opinions are divided: many praise the rooms for their cleanliness, spaciousness, comfortable soft beds, and fresh linens following renovation. At the same time, others report dirty walls, dusty carpets in the corridors, worn-out furniture, and even serious ceiling leaks during rain. There are also complaints regarding the absence of a mini-bar in 4-star category rooms and poorly functioning televisions.

The air conditioners in most rooms work well and provide coolness, although they can occasionally be quite noisy. The water supply system is unstable: some guests are satisfied with the hot water, while others complain about its complete absence, weak pressure, or the need to request water activation through reception.

Rooms provide basic amenities: a television, air conditioning, tea, coffee, and sugar. Standard hygiene kits are available, but some guests noted a lack of shampoo or low-quality towels with loose threads. There are no safes in the rooms.

The hotel has a swimming pool with separate areas for adults and children, which most guests find comfortable, although one guest noted that the water was cloudy. There is also a gym with new equipment, a relaxation garden, and a children's playground on the premises. Visitors rate these areas as suitable for a family vacation.

Yes, the hotel is excellent for families with children due to the children's pool, playground, and special activities for children during Iftar. The staff shows care for parents with small children, assisting with luggage and room service delivery.