Shine River

Parking is provided on site, which guests describe as being quite spacious. The staff managing the parking are efficient and polite, assisting guests upon arrival.

The staff are generally described as friendly, responsive, and efficient, with particular praise for assistance with luggage. However, there have been complaints about the reception: some guests have experienced delays in check-in (up to 30 minutes after official time) or charges for early check-in. There is also mention of the practice of retaining passports (KTP) until departure, which is not considered acceptable by all guests in modern conditions.

Breakfast typically consists of a limited selection of dishes: fried rice (nasgor), sometimes noodles, pudding, fruit, coffee, tea or orange juice. Most guests are disappointed by the lack of a 'buffet' system, noting that the choice of food is too limited for the price of accommodation. There are also complaints about the poor quality of the food, such as fresh fruits or cold rice.

There is a cafe/restaurant on site, where dim sum, chicken and matcha latte are praised. Guests note that the menu in the restaurant is inexpensive and tasty, but the range of dishes is limited. The main drawback is the operating hours: the restaurant closes quite early (around 20:00 or 20:30), which creates difficulties in finding food late at night.

The situation with internet is ambiguous. Some guests are satisfied with the speed of Wi-Fi and the ability to watch YouTube without buffering. Others complain about very weak signal (1-2 bars), making it impossible to watch Netflix. The rooms have Android televisions, but their functionality depends directly on the quality of the internet connection.

Opinions about comfort are divided: some find the beds soft and comfortable, while others complain about sagging mattresses ('hammock effect'), which causes back pain. The cabins use wooden flooring, which creates a cozy atmosphere, but there are complaints about thin curtains that do not provide privacy. There have also been cases of dust and stains on bed linen in some units.

The views from the windows are considered a major advantage: guests can see the river, rice fields and mountains. Many rooms have balconies that are ideal for relaxing. However, in one review, it is mentioned that the balcony in room 8 has rotten wooden parts, which may be unsafe.

The cleanliness varies from excellent to unsatisfactory. Many praise the cleaning service, but there are serious complaints about a large number of black ants in the beds and on the tables. In some rooms, hair was found in the bathroom or insects on the bedding. The common toilets in the camping area are described as very dirty.

The rooms have air conditioners, but the hot water system works unstably. Many guests report breakdowns of gas water heaters, which means having to take a cold shower in the cold climate. There are also complaints about weak water pressure in the shower and leaking hoses or bidets.

Basic toiletries are provided: toothbrushes, tea bags and coffee, bottled water. However, some guests have noted that soap, sugar for drinks and hotel slippers are missing.

There is an outdoor swimming pool with cold water, which guests rate as clean. There is also billiards, a children's playground with swings and the possibility of playing in the river, which is shallow and safe for children. It is also mentioned that tents can be rented for glamping and organizing barbecues.

The property is well-suited for families due to the presence of a playground, swimming pool and proximity to the river. However, parents warn about some dangers: steep stairs in 'Amazing View' rooms and not very secure fences (only rope), which may be unsafe for young children.

Overall, the atmosphere is very peaceful, relaxing and cool, which is ideal for 'chill' and escaping from the hustle and bustle of the city. Guests appreciate being close to nature, the sound of the river and birdsong. In some cases, noise from the restaurant is mentioned if the room is located too close to it.