Rooms were EXCELLENT. Very huge and comfortable, shower (and hairdryer! ) and ameneties are great. There are a microwave and sink in the room. You can just stay in the room/glamping to enjoy the view and order room service (but I haven't tried this, though I noticed there were no wired phones/intercom in the room, so no idea how to call them to order). They also provides lots of activities in hotel area with additional fees like trekking, archery, shooting range etc.
However, since it's located on a quite steep slope, it's quite a journey in itself to just reach the room, even after they dropped you off using hotel shuttle. After they droppes you off, you'll need to climb or to decent stone stairs and walk hundreds of meters of footpath to reach your room or glamping. Please note that it's very not suitable for disabled or wheelchairs or small children (esp those still needed to be carried or still love running around). Even your luggages will need to be shouldered /carried by hand by the hotel porters/bellboys (they broke my Lojel luggage handle fyi and still no apologies or any kind of compensation till today).
The worst part of my visit was the TRAFFIC. It's located quite far from the main Puncak road, about 3-4 km through small less-than-2-cars road. And yet they somehow informed us that it was okay to use medium buses to get there (while it should be only Hiace or APV's). We stuck in traffic for hours in that small road, trying to get to and from the hotel, while the hotel did not send anyone to help directing the way. It was quite a rigourous journey to get there and to get home and for me it was not a trip I want to repeat.
On the other hand, I also appreciate the cleaning staff's honesty for returning my phone via a friend of mine. 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
However, since it's located on a quite steep slope, it's quite a journey in itself to just reach the room, even after they dropped you off using hotel shuttle. After they droppes you off, you'll need to climb or to decent stone stairs and walk hundreds of meters of footpath to reach your room or glamping. Please note that it's very not suitable for disabled or wheelchairs or small children (esp those still needed to be carried or still love running around). Even your luggages will need to be shouldered /carried by hand by the hotel porters/bellboys (they broke my Lojel luggage handle fyi and still no apologies or any kind of compensation till today).
The worst part of my visit was the TRAFFIC. It's located quite far from the main Puncak road, about 3-4 km through small less-than-2-cars road. And yet they somehow informed us that it was okay to use medium buses to get there (while it should be only Hiace or APV's). We stuck in traffic for hours in that small road, trying to get to and from the hotel, while the hotel did not send anyone to help directing the way. It was quite a rigourous journey to get there and to get home and for me it was not a trip I want to repeat.
On the other hand, I also appreciate the cleaning staff's honesty for returning my phone via a friend of mine. 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻