Valore Hotel

Yes, the hotel has its own parking lot, which guests describe as very spacious. Some visitors noted the politeness of the security staff in assisting with parking; however, others complained about the lack of parking attendants to regulate traffic and help find available spaces for vehicles.

Reviews regarding the staff are contradictory. Some guests praise the employees for their friendliness, warm welcome, and the easy check-in and check-out process. Others complain about the rudeness of the security guards and administrators, noting their abruptness, lack of smiles, and unwillingness to be accommodating in disputed situations. There have been instances where staff ignored requests for additional towels or slippers until the guest began to express strong dissatisfaction.

The breakfast is described as minimalistic and standard, with a limited selection of dishes. The menu typically includes rice, fried bihun, fried chicken, vegetable soup, fried tofu, watermelon, toast, black sticky rice, as well as coffee, tea, and orange juice. Some guests find the breakfast tasty, while others complain that the food is served cold and the assortment is too meager for the price.

This issue has generated the highest number of negative reviews. Instead of standard sealed bottles of mineral water, the hotel provides water in electric kettles (teko). Many guests consider this unhygienic, complaining about dirt in the kettles and expressing distrust regarding the quality of such water. In some cases, guests had to argue with the administration to get bottled water or purchase it themselves from the shop on the first floor.

Assessments of the room conditions are very polarized: ranging from "clean and comfortable" to "resembling a cheap dormitory or warehouse." Many complain about worn-out finishes, dirty walls, stains on the bed linens, and the absence of carpeting on the floors. The furniture is described as very basic (table, chair, wardrobe), which does not match the promotional photographs. There are also mentions of locked balcony doors and bars on the windows, creating a "prison-like" feeling.

Opinions on the beds are divided: some guests find them comfortable, while others complain about the mattresses being too firm. The pillows are frequently mentioned as a problem—they can be dirty, stained, or have an unpleasant smell. There are also complaints about the overall neglect of the textiles, including a musty smell from the sheets.

Cleanliness at the hotel raises serious concerns for many guests. Unpleasant odors in the rooms (mustiness, cigarette smoke), dirty corridors, and poorly maintained public restrooms where the flush does not work are frequently mentioned. Dust in the corners and dirty bed linens have been found in the rooms. Conversely, some individual guests describe the rooms and bathrooms as clean.

The air conditioners are criticized for being very noisy, especially the older models. Guests have also complained about noisy exhaust fans in the bathrooms. In some rooms, there is a lingering smell of dampness and stuffiness that does not disappear even with the use of air fresheners.

The set of amenities is limited and often provided only upon request. Guests noted that toothbrushes, toothpaste, glasses, and slippers must be requested from the staff, and sometimes they are not provided due to a lack of stock. Towels are often found to be dirty or have an unpleasant smell.

The hotel has a swimming pool and a gym, although access to them may be limited (some guests found them closed). The pool is described as clean and spacious, but with very cold water and strict requirements regarding special swimwear. There is a mini-market, a laundry, and a clothing store on the first floor. The building also has an elevator for access to the rooms.