Ibis Bandung Trans Studio

This hotel is truly top-notch. The staff were friendly and professional, the room was quiet, comfortable, and very clean, and the breakfast was excellent with a wide variety of food to choose from.
What made our stay even more special was the surprise decoration prepared in the room for my birthday. It was actually my wife’s idea, and the hotel kindly arranged everything free of charge, which we really appreciated.
Another big advantage is that the hotel is directly connected to Trans Studio Mall, making it very convenient for shopping, dining, and entertainment. The location is also excellent, as Gatot Subroto Street has plenty of restaurants, cafés, and food options nearby.
The service was outstanding, and the overall experience exceeded our expectations. I highly recommend this hotel and would definitely stay here again.

Overall okay, room and service was great. All staffs are friendly.
Problems are with BBQ dinner offer and breakfast.
BBQ Dinner served the meat very slow and seems a bit tricky because staff did not serve the meat consistantly that make a long que and some customer angry due to long time wait and bad flow of food serving. One menu I reckonized switch was lamb chop that suddenly disappeared and switch with beef stir fry. Some steak and bbq grilled also under cooked and rare.
And breakfast was too crowd until quiet difficult and take time to find place to have breakfast.
Based on this experienced, I suggest the hotel management trained fnb team more intensive to create a accor standard of experience in term of fnb and resto guest management.
Thank you.

Stay in this hotel with my Family.
Over all were good, clean room and friendly staff.
The Breakfast so many kinds of selection food served.
Standing applause and shout out to Ramdhan. Young guy with good manner and attitude. Thanks for your xtra miles services, even in rush hour. Thanks broh, keep it up. Do n deliver your best. Gbu.

This was my second stay with my family here at Ibis Bandung Trans Studio. When we came for the check in, the front desk could not deliver what we had requested. I showed quite a disappointment because my family & I could never take any smoking rooms or smoking floors in any of our hotel stay anywhere. However, pak Fadil showed a great care and he upgraded our rooms for the second & third night of our stay. Thank you. It meant a lot to us. The rooms were comfortable. Showers & hot water were clean & ran perfectly. The hotel is conveniently located next to the Trans Mall. The staff are nice. Please keep up the quality of service 👍🏻

I absolutely enjoyed my stay here. Room is comfortable, hot water works perfectly, Wi-Fi connection is stable, service at the restaurant is very good. There's only one thing annoys me, when I was praying on the 2nd floor during one of my meeting, the praying room (mushola) unfortunately smells really bad like the carpet has this stinky feet smell. Please make sure that the mushola is maintained properly.

I had a very pleasant stay at this hotel. The room was clean, comfortable, and well maintained. The staff were friendly and helpful throughout my stay, and the check-in process was smooth. Especially for kak Gaby. The location is also very convenient. Overall, I highly recommend this hotel and would love to stay here again.

The rooms are very comfortable, clean, and the air conditioning is cool. The smart TV are equipped with netflix. Check in was also quick, and I was helped with my room as requested, as I had many requests. Thank you to the receptionist who helped me out.

Breakfast was great with plenty of food choices for the family. The kids’ play area was a big plus—young children enjoyed colouring and Montessori sand and jelly activities, while older kids had fun playing PS5. The chocolate fountain, popcorn, and ice cream were a hit. A very family-friendly and enjoyable breakfast experience.

The location is on premium location, the room always clean and neat. Close to mall due to it is above the mall — so whenever you are looking for something it is easy. The food is great! the breakfast is amazing with various menu and delicious. I brought my Vespa and it can be park in the middle of the main lobby way. Thank you ibis trans studio.

We enjoyed the foods, the ambience at Oopen kitchen. The staffs were helpful and nice. We met Astria and she helped us tp clean the table and take the dirties out. I love the jamu and indomie stall, but unfortunately the only served mie ayam bawang, whereas many people came to ask indomie goreng. Overall, we had a nice breakfast experience here. Thank you.

Unforgettable Stay at Ibis Bandung Trans Studio! ⭐⭐⭐⭐⭐
Our stay at Ibis Bandung Trans Studio was truly memorable! The location is unbeatable — just steps away from Trans Studio, which made our family trip to Bandung even more exciting and hassle-free.
The buffet breakfast was very diverse with plenty of delicious options. Service was quick, friendly, and attentive. A special shout-out to Lisa, Astria, and Mutia — your warm hospitality and cheerful attitude made us feel so welcome every day!
Check-in was smooth, the room was clean and cozy, and the overall service exceeded our expectations.
Thank you, Ibis Bandung Trans Studio, for such a wonderful experience. We'll definitely come back for another staycation soon!

I love their location, connected with a huge shopping mall made it easy to shop and dine. I love their hospitality, friendly yet very professional service. Check in Check out was smooth.
We had a little hick up upon checking into our second room (we stayed in two rooms) but the staff managed to solve it instantly, and I was very impressed with their high standard of hospitality skill.
The room was very clean, spacious, with a very comfortable bed, nice bathroom and useful amenities.
Breakfast was great, lots of varieties but my favorite was their bread and lontong sayur.
We had a great time and I would like to thank all staff for their prompt and excellent service.

I have a good experience stay in this hotel, I stays for 4 nights. When check in staff very professional and very friendly even I'm arrived at the hotel midnight staff do the job very well, good food when breakfast. Also I want to says a big thanks for Mr Yuptian for your great job for make up my room you really do a good job. Thank you and all the best for your career.

The housekeeping service at the hotel was outstanding. The staff was punctual, respectful, and thorough in cleaning. My room was always spotless, well-organized, and stocked with fresh amenities.
The housekeeping team did a fantastic job throughout my stay. They cleaned the room daily with great attention to detail, replaced towels, and ensured everything was neat and tidy. Very satisfied!

Location: ★★★★★
Absolutely perfect — next to Trans Studio Mall. Super convenient for families and weekenders. No complaints here.
Room: ★★★★★
Simple, clean, and everything worked as expected. Wi-Fi, TV, amenities — all solid. Housekeeping did well inside the room.
Service: ★★★★☆
The frontline staff was warm and sincere. You can feel their heart. But during high-traffic moments (like breakfast), they were clearly overwhelmed. They needed backup.
Cleanliness: ★★★☆☆
Room was okay, but public areas and the restaurant felt stretched — chairs and tables needed attention. Understandable during rush hours, but noticeable.
Atmosphere: ★★★☆☆
Walked into the breakfast area expecting a peaceful start to the day — instead, I was greeted by a scene straight out of a chaotic night market. The crowd? Already in full "battle royale" mode. Every meal station felt like a mini boss fight: dodge, grab, retreat. The only thing missing was background music from a war movie.
Value: ★★★☆☆
Room? Worth the price.
Breakfast upgrade? I regret it — not because I expect luxury, but because it didn’t feel like anyone was ready for that many guests.
Breakfast: ★☆☆☆☆
Sadly, this was the low point. Long queues, missing items (no donuts, cold sausages), outdoor porridge exposed to smoke and flies, and one poor egg station staff left to face a full house. I had to weave through the crowd just to get a basic meal. It wasn’t just about the food — it was about watching the team struggle.

I stayed at Ibis Hotel for two nights during a short business trip, and overall, it was a pleasant experience. The hotel meets the reliable standards of the Ibis brand. While the room was compact, it was clean and well-maintained. The bed was comfortable, and amenities like Wi-Fi, air conditioning, and a flat-screen TV worked perfectly.
The hotel’s location is excellent—close to the city center, with easy access to public transportation, shops, and restaurants. There’s even a convenience store just a few steps from the lobby, which was very handy.
The staff were friendly and helpful, especially when I needed assistance printing some documents. Check-in and check-out were quick and efficient, with minimal waiting time.
Breakfast was included and offered a decent variety, including bread, fruits, rice dishes, and hot beverages. It wasn’t luxurious, but it was fresh and satisfying enough to start the day.
One minor downside was that the room wasn’t completely soundproof; I could occasionally hear noise from the hallway. Still, it wasn’t a major issue and didn’t affect my rest.
Overall, Ibis Hotel is a great option for travelers seeking clean, comfortable, and affordable accommodation in a convenient location.

They gave more than I had expected, the room is clean, the location is the best, and of course the trans studio was a dream comes true for my kid. The staffs are very helpful and polite.
The also had fun for all event, it made my kid day. Thanks for your hospitality.