Travello Hotel Bandung

The hotel has its own parking facilities, including underground parking. Some guests note that the parking area is quite spacious, while others mention that during events or busy days, spaces may be limited and cars may park outside the designated zone. For guest convenience, a free valet service is provided when the parking is full.

The staff at Travello Hotel Bandung have received many positive reviews for their friendliness, politeness, and efficiency, including security, reception, and housekeeping. Guests have highlighted specific employees for their hospitality and help in resolving issues. The check-in process is fast. The hotel demonstrates a high level of service in unconventional situations; for example, staff helped return a forgotten item by mailing it to another city.

Breakfast is served as a buffet with a diverse menu that changes daily, which is highly appreciated by many guests. Most visitors rate the taste of the food as good, although there are some complaints about cold dishes (e.g., omelets) or insufficient variety in some instances. Room service breakfast is available, although some guests prefer dining in the restaurant for the atmosphere and wider selection of dishes.

Reviews regarding the Wi-Fi are mixed. Some guests experienced no issues, while others complain of an unstable connection, frequent disconnections, and low internet speeds. It has been suggested to implement a password for the network to improve signal quality.

The soundproofing in the hotel leaves much to be desired. Guests report that conversations from neighbors and alarm clocks from adjacent rooms can be heard, even when set to vibrate. In some cases, noise from neighboring rooms interfered with a comfortable stay.

The rooms are generally described as clean, spacious, and bright with a pleasant city view. However, there are notes on wear and tear: some interior elements appear dated and require updating, and the design is considered classic, which may not always align with modern minimalist preferences. In isolated cases, guests encountered issues such as gaps in the ceramic floor tiles or dust in corners and on curtains.

The air conditioning system is centralized. In most cases, it works normally, but there have been complaints that the AC in the room may shut off spontaneously. Additionally, one guest noted a strong smell of cigarettes in a room on the 8th floor, despite requesting a non-smoking room.

The hotel provides a full set of necessary toiletries, including soap, shampoo, and toothbrushes. Guests note that the bathroom amenities are sufficient and convenient.

The hotel has a swimming pool; however, many guests note that it is too small and is more suitable for children than for adults. There is also a children's playground and an area for kids' activities on the premises, making the hotel attractive for families with children.

A spa salon is available at the hotel, where you can order a massage (e.g., Javanese). However, the experience can be mixed; one review indicated that the quality of the procedure did not justify the cost of 350,000 rupiahs.

Yes, the hotel is excellent for a family vacation. There is a mini playground, a children's pool, and special educational programs, such as children's cooking classes on Sundays. The rooms are spacious enough to accommodate the whole family, and the staff are attentive toward children.

Most guests rate the cleanliness as high: rooms, the lobby, and restrooms are well-maintained, and towels are changed daily. Nevertheless, there have been isolated reports of cockroaches in the bathroom and dust in corners and behind curtains, indicating a need for more thorough cleaning in some areas.