Shofy Guest House Mitra RedDoorz

Yes, Shofy Guest House RedPartner has its own parking area. Guests describe it as spacious and secure, as the area is enclosed by a large gate and monitored by a security officer.

The staff, including receptionists, housekeeping, and security, are described as very friendly, polite, and responsive. Staff members take initiative by helping guests with booking through apps to obtain discounts. However, there was one negative instance where a guest was unable to access their room late at night due to the absence of a staff member at the desk and a lack of response by phone. Most guests are satisfied with the staff's promptness in resolving issues, such as repairing a shower.

Rooms are provided with towels, soap, and shampoo, and in many cases, a toothbrush and toothpaste. A large wardrobe is provided for storage, although some guests complained about the lack of clothes hangers. Guests also have access to a television, air conditioning, Wi-Fi, a glass, and a kettle. Some rooms include a desk and chair for working.

Many guests praise the cleanliness, neatness, and pleasant aroma in the rooms, noting the excellent work of the housekeeping service. However, there are some critical comments: some visitors found dust under the bed, in corners, and in the bathrooms. In isolated cases, the presence of cockroaches, mosquitoes, and even rodent droppings on stairs and in technical corridors was mentioned. It is also noted that the wall finish in some rooms requires updating due to peeling paint.

Overall, the main systems function properly: the air conditioners and televisions work well, and the Wi-Fi is described as fast. Bathrooms have hot water, although one guest noted weak water pressure in the shower, comparing it to a drizzle. There was also an instance where the hot water in the shower was not working, but the issue was quickly resolved by the staff.

Most guests consider the price to be very affordable and appropriate for the quality, calling the stay a great value for travelers. Some note that in terms of service level and convenience, the guest house feels like a higher-star hotel. The overall impression remains positive, despite individual remarks regarding deep cleaning.