Best Western Mangga Dua Hotel & Residence

Hotel

Cheap buffet, taste just so so, it was last year when I eat the ramadhan package. Now I enjoy staying for two nights and the breakfast is satisfying and quite many of selection. Only the room aircon needs to be renewed because some how our room is not cool enough. Good view in 31st floor.

Located in the heart of market center in Jakarta, Best Western offers Excellent services with warm hospitality. Staying at Best Western Hotel gives good experiences. Various breakfast meals from local to international foods are also the added value.

Very good, very good, drink and eat warm seems not possible. It seems that drinking or eating hot is a challenge still too difficult for this hotel.

We got bad room with not working fridge inside. The breakfast is mediocre, lifts took forever, our room keys didn't work on the first try, and the facilities is not as huge as it looks like in web. However we have been upgraded to suite without any hassle. The staffs are nice, helpful, can speak english well, and it is located near shopping centre. It may have a hiccup, but the place is a great deal.

The perfect room and the amazing breakfast perhaps the only downside is the elevator which was a bit slow as we were on the 27th floor. There was Wi-Fi throughout the hotel even in the room and pool.

Spacious and clean, breakfast is so — so, worth the money if you are traveling with family because they have room with 2 queen beds.

Nice location. Warm service. Great pool. For 4 star.

Pelayanan terutama concierge, reception, sangat memuaskan. Bed berkuruan besar. Lokasi strategis. Within walking distance to 24hour Indomaret and there is free shuttle to nearby shopping centres. For hotel deals, use Agoda. Was referenced to Agoda by elder sister. Will use this hotel for future trips to Jakarta.

Indonesian style breakfast buffet very sumptuous with heavy meals spread on buffet line. In become identical to all hotels and room rates with breakfast is a must deals. The room spacious like suites but price for deluxe.

We had CNY day lunch as a family. The taste is not 100% chinese but still okay and has a good range of choices. The staff is polite but the service could have been improved to enhance guest experience. The property has been there for some time, well-maintained and is comfortable enough judging from the lobby and its public restroom.

Reasonably priced and one of the better breakfasts I have tried. The room was well maintained and the bed was comfortable. Its worth upgrading the room if it costs just a little more, as the basic option is a bit small.

It's a good place to stay. Good view from up level. You can see the beautiful Jakarta at night and you can see sea (Ancol) also. Near from mall if you want to shopping.

Room is big and spacious. However, cleanliness and maintenance really needs to be improved. Bedsheets were stained. Shower floor trap has moss on it. Toilet door takes a lot of effort to lock. Air conditioning has a mind of its own sometimes super cold and sometimes doesn't seem to be working.

Nice hotel but the system kinda messed up. When I was in the room, somebody can open my room with their own card.

Great hotel for city shopping. Nice location. Pls follow my ig for more photos @jakartafoodvlogger.

Well, just come to see friend. So far so good. The lobby feel like the exclusive place. Found some life music performance in the lobby, and of course it's a clean place. Maybe in future I want to reserved 1 room…

Good breakfast, halal only, dissapointment for pork lovers. Friendly staffs. Not so clean when I got my 1st room, ac & fridge is not cool. Switch room the next day & everything is ok. Walking distance to mangga dua shopping malls & Harco electronics centre.

+ Excellent staff — always friendly and welcoming + Gorgeous pool + Lovely views of the city + Tasty breakfast with lots of local and Asian options + Breakfast starts nice and early + Good food at dinner, for a reasonable price — Slow elevators; be sure to allow plenty of time to get up/down, especially on busy mornings — No hand towels (not a problem, just kind of weird/awkward) — Gym, halls were quite warm — Low-quality shampoo/conditioner left my hair feeling greasy; bring your own. Overall, a wonderful experience. I would definitely stay there again!

Nice Place, having a good sleep. Surrounded by malls and shopping centre. Food is everywhere nearby. And. The Hotel have a good service by providing shuttle bus to some near shopping places. Can be called by phone to pick us also. A good hotel.

Hotel with a good facility And low room rate. But we must use booking application, like Traveloka or Mister Aladin to get a low room rate.

Everryday im going here, cos my big bos living in this place.

They offer a good and reasonable meeting package and wedding package too.

I come here with my family during my vacation since its location is near to Dunia Fantasy. Room is good enough for those price rate, the staffs also charming. One of the most rude is their parking staff girl of which acting overly to hotel's guests, I get upset at the time, she order my wife to step out from our car to office room because our parking ticket was lost while letting me trapped by not opening the gate to move my car to front office parking area, and let people behind horn repeatedly. This hotel is good, but they need at least to retrain their parking staffs on how to serve guest better, not to act like actress.

We chose to stay here because they said they had a pool and the pictures looked nice. We have two children so we were planning on spending our time around the pool for a couple of days. Upon our arrival, after check-in and payment, they informed us that the pool was under renovation and not available. They did not offer any compensation for this inconvenience. Although they apologized, it did not make up for the fact we paid to stay here based on the information provided on their website. Besides that, they have only two elevators accessible for their guests, so you end up waiting for a while to get up to your room. The breakfast was nice with many options for food and the staff were very helpful. Hang on to your silverware or they will take it from you even if you aren't finished with it! I used the fitness room once. The treadmills are decent, but other than that there are a handful of machines to use. Bring your own water container, there were no cups to fill. Getting a taxi is very simple from here, just ask the staff at the front of the hotel. We had two rooms and the AC in one never did get very cold. It was adequate but not cold.

Very nice hotel… recomended.

I didn't like anything about my stay here. The staff were rude, the room I paid for I didn't get, the pool has a cover and table on it, they offer no service to get to the airport and most of all the room did not get cleaned and I had to ask for water. Very unhappy and would never stay here again.

Sangat sangat ga recomended… mengecewakan bangetttt… di tempat tidur ada serangga… pelayanan lama banget… kamar berdebuuu… huffttttt…

Comfortable & peaceful hotel…

Best locations and good staff.

Last floor with a beautiful view. We lived on the 33rd floor.