The Alana Surabaya Hotel The Alana Surabaya

Hotel
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Average rating by guests The Alana Surabaya Hotel: 8.9/10 Wonderful
Reviews 144
Parking Swimming Pool

Availability

Online Reservation:

Available Rooms

6 km. Gubeng Train Station

Planning a revitalizing escape? The Alana Surabaya Hotel presents an opportunity for a carefully considered stay. Situated 8 kilometers from Surabaya’s core, the hotel provides a tranquil setting while remaining conveniently close to the city’s vibrant attractions. Transportation solutions, including private transfers, streamline arrival and departure. Explore refined hospitality and efficient service at The Alana Surabaya Hotel.

The hotel offers a bar and restaurant, providing spaces for evening relaxation and satisfying culinary needs. A cafe caters to informal refreshment. Guests can also utilize a fitness center and enjoy a pool for active pursuits. A dedicated conference hall supports business events and ensures accessibility for all visitors, including those requiring elevator assistance.

The location benefits from proximity to notable sites. It is just 5 minutes from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza. The Alana Surabaya offers a 20-minute drive to the largest mosque in the city, Al-Akbar, and Surabaya Town Square. Juanda International Airport is a 20-minute journey away, and the Jatim International Expo, DBL Arena, and Frontage Mega Project are within easy walking distance. Cultural attractions, such as the Sanggar Anggun Temple in Kenjeran beach, are approximately a 45-minute drive.

Rooms maintain a comfortable ambiance with features including a television, a complimentary minibar, and flat-screen cable TV. Flooring is either wooden or carpeted, and each space encompasses a dedicated seating area. The private bathrooms are equipped with hair dryers and complimentary toiletries. Many amenities are available for personal comfort.

The hotel’s operational framework includes a 24-hour front desk, concierge services, and complimentary valet parking. Guests can experience wellness with a sauna and massage treatments. Dining options include Orzya Coffee Shop, serving diverse Indonesian, Asian, and International fare; Phoenix Lounge, offering snacks and beverages; and the Cinnamon Cake Shop specializing in breads, chocolates, and desserts.

Consider a restorative stay at The Alana Surabaya Hotel. Explore the area and enjoy its various offerings. Arrange your visit today on ReadyToTrip.

Nightly rates from $56.93

Book The Alana Surabaya Hotel

Phone: +62 31 8286818

Address: Jl.Ketintang Baru I No. 10 - 12, 43444, Surabaya, 60231

E-mail: [email protected]

Number of rooms: 162

Year built: 2013

Reviews of The Alana Surabaya Hotel 4*

Anith K.

10/10

Great experience to stay here. This will always be my first choice to stay whenever I come to Surabaya. The room is clean, toilet also super clean. The view from the room also good. The staff name Ovi is great at serving us during breakfast.

Dodix S.

8/10

I stayed at The Alana Surabaya from December 5–7, 2025. Overall, my experience was quite good. The staff were friendly and attentive, especially those at the restaurant during breakfast, as well as the reception and bell desk teams.
I do have a few suggestions that I hope will be taken into consideration:
• The advertisement displays on the TVs inside the elevators are of low quality, resulting in blurry and sometimes pixelated images. It is unfortunate that the information and promotions are delivered with such poor image quality.
• I ordered Tom Yum soup with steamed rice for IDR 118, 000. It was truly beyond my expectations—in a disappointing way—when the dish served did not reflect the value of the price. At this price point, the soup should include fresh fish and squid, not just three shrimp with the rest being mostly meat balls and processed ingredients.
I sincerely hope my feedback will be taken seriously and considered for improvement.
Thank you.

Leila A

10/10

One of the best hotels in Surabaya. It’s not that far from the airport and an easy access from anywhere in the city. I have been staying here since 2013. I booked 2 rooms here, 1 for me+ husband and 1 for my younger sister. All the staff, the recepsionists, dining staff and all others were amazing, helpful and friendly. Rooms were great with affordable price in its class! I remember guiding a university ambassador here to this hotel for a short stay when I was working as a part-time guide, the service has not changed and in fact is getting better. Keep up the good work.

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Policies of The Alana Surabaya Hotel

  • Check-In:

    14:00

  • Check-Out:

    12:00

  • Accepted Credit Card Payments:

    Visa, Maestro, Mastercard

  • Information about the type of meals included in the price is indicated in the rate details.

    Meals may be limited during Ramadan.

    Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked.

    To prevent the spread of the Mpox virus, the Indonesian Ministry of Health has resumed health screening for international travelers (both Indonesian and foreign nationals) entering Indonesia from August 27, 2024. This includes completing an electronic self-declaration form called SATUSEHAT Health Pass, which must be completed on a dedicated web platform.

    Know Before You Go

    • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    Fees
    The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Airport shuttle fee: IDR 275000 per vehicle (one way)
    • Rollaway bed fee: IDR 350000.0 per stay
    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

The Alana Surabaya Hotel on map

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Frequently Asked Questions

How much does accommodation cost at hotel "Alana Surabaya"?

The cost of accommodation at hotel Alana Surabaya depends on the number of guests and dates. The average cost per night is $56.93.

You can book the hotel Alana Surabaya on ReadyToTrip, with maximum availability of double and single rooms for both daily and long-term stays.

Online payment is available with Visa, Mastercard or American Express cards. Some rooms may be available without prepayment.

Many hotel bookings can be cancelled without penalty several days before check-in, which is convenient if your plans change.

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